"Meticulous, Marvelous, Maybe Magic"

Meticulous expertise, speed, and superior customer service - a critical combination when you need it most, and exactly what My Poupette provided. I knew better, but in the moment bought a too-good-to-be-true, pre-owned "authentic" designer bag. I had three days to accept the purchase once it arrived (on a Friday), and I really had to KNOW it was authentic - 'pretty sure' just isn't good enough. Turns out, authenticating a bag is hard work for the uninitiated - which I found out after maaaaany hours trying to educate myself online. Eventually a panicked google search for "online Gucci authentication service works on weekend" led me to My Poupette. Their process was straightforward and simple, with a timeframe of 12 hours to completion. In the end our expert confirmed our suspicion: if it looks to good to be true, it probably is - and in this case, definitely fake. Having that expert opinion gave me confidence to contest the purchase and I just recently received my refund. Just wish I had started with My Poupette - instead of just finished. Thank you!

"Carlie-Carlie-Carlie (Part2)"

Carlie-Carlie-Carlie (Part2)
Again - the BEST customer service EVER ... THANK YOU for going above and beyond again with my authentication on my LV Pegase 55 ... So very thankful for your knowledge and expertise on Louis Vuitton “preloved” pieces ... I can now put my mind to rest knowing I got the real deal !!! THANK YOU

"Great service - thanks!"

Great service - fast professional courteous and efficient. Will use again

"Very nice and accommodating"

Very nice and accommodating. Share their findings.

"Very quick response!"

Very quick response!

"I used my poupette a decade ago to…"

I used my poupette a decade ago to authenticate a Gucci bag and most recently, a balenciaga. I find the team to be friendly, knowledgeable, and responsive throughout the process. The pricing is fair as well

"Many thanks for your assistance!"

Very happy with the quick and friendly service I received for a Louis Vuitton Handbag. I hope to utilize this service again! Many thanks!

"100% OUTSTANDING SERVICE"

My Poupette is a fantastic example of 100% outstanding customer service experience. Excellent communication at all stages & timely delivery of results within timeframes agreed. I used My Poupette for authentication of two watches: Omega & Breitling. Both turned out to be counterfeit. I would like to thank Carlie- the PayPal case was closed today in my favour with a full refund. I couldn’t recommend My Poupette services enough. The prices are very reasonable & adequate to the value of items. Everything is very transparent, with no hidden fees like some other companies on the market. Highly recommended! :)

"Great service"

Great service — prompt, thorough, and very helpful!

"LV authentification"

The authentification was done within time frame. Carlie was really nice. Thank you my poupette.