"Extremely helpful"

Everyone at Woodsure has been so extremely helpful. I have had a complicated situation which has involved a lot of back and forth - and plenty of questions. All of which have been dealt with in detail, with patience and in a very kindly way.

"Communication was great"

Communication was great! Always on the end of an email or phone call away. Always keeping me updated whenever I asked and helpful when I needed help with my application. Thank you

"Really Great people to deal with."

Really Great people to deal with.

Special thanks to Nicole. Nothing was too much trouble.

"Nikki was so helpful!"

After spending many weeks fretting over the application with not much luck getting a response to my queries, I was overjoyed to encounter Nikki! Without a doubt this has been a stressful time for all involved but Nikki managed to talk me through the application and guide me in the right direction to ensure I managed to get the application in. I will inevitably have more work to do on it but I'm not as horrified as I would have been at the prospect of attempting it alone!

"Woodsure visit"

David came out to collect a sample of our logs for testing. He was friendly and explained the process in detail and was able to answer some questions we had.

"So grateful to Nikki..."

So grateful to Nikki and her lovely, helpful and calming ways on the phone. She aided a rather confused and anxious fellow human, tick the boxes, fill the forms, part with his funds and hopefully continue to win the prize (RHI payments) once it's all sorted and I'm adept at posting wood to folks! Ha ha!! Posting wood! Thanks so much Nikki!!

"Very quick and easy application process…"

Very quick and easy application process thanks to the helpful information and advise given by Nikki. A pleasure to deal with.

"Woodsure"

Nikki is very helpful and her customer service is great, she is very pleasant to work with. She has given me really good guidance during the initial process of the Woodsure Fuel Certification, which has been a great help. Thank you!

"Woodsure review"

David was very pleasant and friendly, easy review process and very quick response back.

"Useless"

Useless if you are applying for Woodsure Registration. Don't seem to have any idea that payment has been made or that the manual has been completed. They never get back to you if you call or email.