Airport Taxi Cheltenham

Transportation Access and Assistance
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313 reviews
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Customer Reviews about

Airport Taxi Cheltenham

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michael hemmings

5.00/5.00

"airport transfer"

very good service exccelent drivers would use every time

28/06/2019

Araceli

5.00/5.00

"Excellent Service."

The service on both our outward and return journey was excellent.
Our driver was Informative and professional at all times, very comfortable vehicle with personal touches such a bottles of water.
We would not hesitate to use Aero Cars again.

25/06/2019

Farid Had benamane

5.00/5.00

"Great Driver"

Great Driver, Perfect service

16/06/2019

Steve Vance

5.00/5.00

"Great Driver"

Great Driver, Perfect service

14/06/2019

FF

5.00/5.00

"Excellent!"

Excellent service
Punctual friendly drivers

13/06/2019

Stephen Marsh

5.00/5.00

"Nice driver and clean car"

Nice driver and clean car would use again no problem

11/06/2019

Ola

5.00/5.00

"Great service"

Great service, thank you!

11/06/2019

Jem

1.00/5.00

"Be very careful!!"

I booked a taxi from Cardiff airport to a Cheltenham for £120. We left the airport at 11.32pm and arrived in Swindon at 1am! The driver admitted he had put the wrong postcode into sat-nav and showed me on his phone that it would take an additional 45 minutes to get to Cheltenham. I finally arrived in Cheltenham at 1.45am.

I contacted the company the following day and almost a week later they responded to say that the driver confirmed he hadn’t actually taken me to Swindon he had simply been diverted that way. There were no diversions as my friend left the airport at the same time as me and took the route we should have taken. I had evidence on my phone that we were actually in Swindon.

Not even an apology!

Then I received the following message:

‘We have complied with the terms of booking even though this was not our companies fault however you choose to make the most out of the situation!

We have many happy customers who value our service and understand that human error can happen time to time!’

Still no apology and then when they offered me a £36 refund to which I said was unsatisfactory they proceeded to tell me that I was displaying threatening behaviour!

A company that I would never use again.

Be really careful!

10/06/2019

Elena GBer

5.00/5.00

"Very good"

Very good, reliable and professional

10/06/2019

Robin Youll

5.00/5.00

"Wonderful service as usual"

Wonderful service as usual. Mr Aslam attends to every element of comfort and safety. Will use Aerocars every time.

09/06/2019
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