"Horrible support not one response in 2…"

Horrible support not one response in 2 weeks, I paid for priority shipping to not even have a tracking number in 2 weeks

"Document still hasn't been delivered "

I sent a document out to someone and was told it would be delivered by 11/21/24.... Here it is 12/11/24 and it still hasn't been delivered. Then I received an email saying it had arrived in Macon, GA on 11/21 and takes 4 to 8 business days to reach it's destination. It's now been more days than I was told and still there's no sign of the document.

"I’ve noticed that the mailform address…"

I’ve noticed that the mailform address is down yet again. I cannot retrieve the tracking number to my priority mail & trying to find out whether it was delivered or not

"Exceedingly disappointing customer support experience"

Exceedingly disappointing customer support experience. Did a test order on behalf of my company. The order was not reflected in the account history. On 11-01-23, I sent a message through the website as well as to the support email provided. No reply. 12-04-23 sent a follow-up email. No reply. We will not be using this service.

"Their service is extremely low"

Their service is extremely low, I have sent a mail through USPS Next day delivery and till now they have failed to deliver the package, two of my letters like that, this people need to work on how to keep their clients. I will continue rating you bad until you work on your accuracy.

"Very slow service"

Very slow service. They do not provide what they say.

"I ordered time sensitive certified mail…"

I ordered time sensitive certified mail pieces and it showed that everything was good and complete. The system showed the the payment went through and my card was charged. I kept checking the tracking # status and the tracking number kept coming up as a void tracking number. After a couple weeks I contacted mailform (who is very difficult to contact) as they did not answer their phones or reply to my emails without repeated attempts. I finally heard back and they said sorry it was their mistake and the zip code section was entered wrong. I asked them to promptly fix it and get my items mailed. My certified mailers were late and when I asked to get a refund they had no response to me or any of my emails. I set up a credit card dispute in which they responded that I had made an error on my end and everything was delivered as ordered. I am disappointed at Mailform and their customer service team.

"Forms never arrived"

Forms never arrived. Customer support basically said, "too bad". Avoid.

"Waste of money"

I tried to use Mailform to send some government documents to myself due to the ongoing pandemic. You'd think that this would be pretty basic but the documents arrived in a laughably terrible format. Instead of a normal 8.5 x 11 portrait orientation the documents were in landscape orientation with the actual text taking up 1/3 of the page and being almost too small to be legible. I know that I double checked my documents in the preview function that was available and I honestly have no idea how something so basic could be screwed up so badly.

"i sent 2 certified legal documents…"

i sent 2 certified legal documents using their service and never received confirmation that the documents where mailed. i called their customer service number and only got a recording. i think this could be a Mailroom cold be mail fraud?