"Problem fixed with ease"

Great service and a pleasure to deal with. Everything arrived quickly & well packaged. I had a problem with a faulty part and emailed them a little video of the issue. They responded very quickly and sent another out straight away. Thank you. Highly recommend this store

"Do not deal with these charlatans!!"

Do not deal with these charlatans. Horrendous customer service, selling defective products and not honouring Australian Consumer Laws. Then to have the hide to just ignore customers concerns, hoping the problem will just go away. I'll make it my mission to share my experience in as many places as possible.

"Liars at the Fairfield warehouse"

Liars at the Fairfield warehouse. They'll make promises they don't intend to keep. Don't buy from them.

"Terrible service"

Took over a week for them to pack up 2 cans of spray paint and a bottle of ceramic polish. Called them asking where it was same answer was given saying it would be packed that arvo and sent out but was not the case. Still awaiting my order. Really dissapointed

"Best to go somewhere else"

Steer clear of this lot. Crap service. I have 6 cars and will never use this company again.

"WORST SERVICE EVER EXPERIENCED"

A pity that the worst rating you can give is a 1 star. Ordered parts and was advised they had shipped, although 2 weeks later I'm still waiting. Called them to follow up on my delivery, only to have the staff there handball me to there contracted freight company. THIS IS PART OF THERE JOB TO ENSURE THAT THE GOODS YOU PAID FOR ARE DELIVERED TO YOU. I have wasted a lot of time now on multiple calls and still haven't received what I paid for. Will be contacting the ombudsman and seeking legal recourse now and a refund. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN OVER 25 YEARS (they even make the Telco's look good). WORD TO THE WISE, DONT WASTE YOUR TIME WITH THESE CLOWNS ! FIND A MORE REPUTABLE BUSINESS TO DEAL WITH !!!

"Great Service"

Purchased 2 Lambswool rotary polishing pads end of May. Great online service, fast (less than 24 hours) delivery and the product was the Original Manufacturers product (no fakes). Have used them now to cut / polish a 2600 Powercat boat. Great result.

"4WD Outback Tyre Gauge H/D…"

Ordered 2 pieces 4WD Outback Tyre Gauge H/D 0-60Psi in April 2021 . Pictures on the website at the time of purchase clearly show the gauge is a Hafner (Logo & Name) Tyre Gauge, Hafner also have specific identifying features and are made in Taiwan. What was delivered were 2 substandard, poor quality, inaccurate, look a like gauges passed off as "Hard Unit" allegedly their house branded tyre gauge.
These guys are using pictures from a quality tyre gauge manufacturer and substituting the product with inferior product. Classic Bait & Switch tactic - Wont accept gauges back & refund purchase price - Buyers Beware

"Over 3 weeks and still waiting on an…"

Over 3 weeks and still waiting on an order that has not arrived. First time I've bought with this company most likely the last. They might have cheap prices but the services is also matching of price.

"Don't purchase the rotary oil pump…"

Don't purchase the rotary oil pump unless you are prepared to prime it each time. It was cheap so I suppose you get what you pay for.