"Currently I’m having reservations"

Currently I’m having reservations, the set up emails were slow coming and there was supposed to be an additional question sheet that appeared to be a duplicate of the first one, still have a conference call on Thursday to get my site set up the way I want it, if we do not perform as expected I will request a full refund, I have since read many complaints about customer service after the initial contract

"Stay far away"

Stay far away! We were very clear about what we needed and were assured B12 could do it. They dragged us along, took our money, and then admitted they were never equipped to do what we needed. They have ignored our requests for a refund over the last several months. They ignore calls and emails. We paid them and walked away with absolutely nothing.

"Great and responsive team"

I had a very positive experience with B12. I have designed websites before and the process is cumbersome which took me away from the purpose of getting my product out as quickly as possible. I had a great team, Designer was the weakest link but it wasn't his/her fault it is a difficult thing to get in someone's head creatively but the result was exactly what I was looking for. Instead of putting in weeks I put in a few half days. Very happy with my finished product financialsafetynet.info thank you to my team.

"The websites are fine but."

The websites they can create are nice but very cookie-cutter. The salesperson on the phone said they can adapt it to what I wanted. I was under the impression they could use Squarespace. They have their own platform, and templates. So, you are tied to their templates and there is not a very big selection. They wanted to charge me for doing "extra" work because I wanted a hover feature which a standard on Squarespace and other platforms. They agreed to do it gratis since they had already promised that they could create something similar to what I wanted during their sales pitch call. The work was not done well. They admittedly, do not have a lot of templates to choose from If you want more variety, B12 is not the move. If you need something up quickly. Then I could see how it could be beneficial. You do not speak directly to designers. You speak to a middle person. The 1st design call is 30 minutes. And from that they build your site. I am now out 550 dollars. It could have been worse. I should have paid someone on Fiverr to do a Squarespace site for me. On a positive note, the staff is very nice and responsive. They need to change their pitch though. It is not the right fit if you are looking for something more creative.

"That's a very good website"

That's a very good website

"Better than expected results & probably the best decision I made starting up"

Working with B12 was probably one of the best decisions I made as a start-up.

Having a premium quality website that gives new visitors a great first impression and experience is one of the hardest things to do. B12 did that for me.

They've gone above and beyond in trying to make sure that I was up to speed with each step of the process. Whenever I wanted to get on the phone with a representative to change the website's layout or add a feature, they made sure it was scheduled at a convenient time for me.

It's smarter to get the professionals to do it. Allocate that time towards other important aspects of your business (like improving your customer experience and selling).

Again, one of the best decisions I made starting up and I hope you guys schedule a call or at least email them to see if their service makes sense for your business!

"Amazing..."

Besides turning out a website that I’m proud of and thrilled with, B12 provided my company with simple and organized step-by-step tools to create EXACTLY what was envisioned. As someone who is creative but not artistic or high-tech, Grace and the staff @ B12 were very patient and tolerant of my constant ideas and iterations of what I believed I wanted. Can’t forget to mention, the service is VERY reasonably priced. I couldn’t recommend B12 highly enough. What a great experience!

"It is ok"

The person that did the website did a wonderful job thank you.
The guy talk to is great that got the web site working and looks good.

Keep having to set up conference call several times when signed up they said one thing then another person said another so confusing what was paying for and have not made any money from the web site yet.
Have not received any new clients was told when signed up will help me get new clients that has not happened yet.
It nice they do talk with you when you set up a conference call. Be nice if you can just call and talk with someone as soon as you need to.

"I was blown away with the draft of my…"

I was blown away with the draft of my website. In the past I used other website builder apps and used their templates. This time I decided to let someone else build my website. I was sure I would be underwhelmed yet I was impressed with the design and quick communication from B12's staff. My existing clients were all impressed. I would definitely recommend B12 to all entrepreneurs!

"B12 is the best website builder…"

B12 is the best website builder platform I've seen. Its extremely easy to use and there is a pricing plan for every budget.

I previously used another platform prior to B12 but once switching I was able to instantly recognize the higher quality output. Especially since I opted to build my site myself through their DIY plan.

My site looks like a paid thousands of dollars for a custom site that took a long time to design. Nope! All included in the B12 options.

Check it out for yourself! That's how they hooked me initially, they offer your initial draft site for free, in 5 minutes or less, just by answering some basic questions.

I'm happy I chose B12 and look forward to being a long time customer.