"Online order "

I had a good experience this morning I placed an online order and everything went smoothly. The staff at propel parts has always been helpful in the past when I have been looking for harder to find parts or something that wasn’t listed online.

"customer service and parts availability…"

customer service and parts availability is fantastic

"Good Customer Service"

Good Customer Service. Fast Shipping. A+++

"Great service"

Great service

"Excellent experience"

Mike has been very helpful. I am looking forward to keep doing business with them

"Very knowledgeable and quick to quote parts."

Very quick to respond to parts quotes. Knowledgeable and Polite, and very quick shipping. Definitely will purchase parts from these guys in the future.

"Great pricing and fast shipping!"

I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

"Horrible customer service"

I ordered a water pump for my Komatsu Excavator. I paid for overnight shipping. I never got a confirmation on my order. I called for 2 days and no one returned my call. Finally got an email on the third day after I wanted to cancel my order but just asking to get back to me.

"Awesome service prices and quality parts"

Awesome service prices and quality parts

"100% recommend it is a good parts by…"

100% recommend it is a good parts by par for five years and everything is good