"To the best team "

My review is a bit late, but here I am. I would like to express my honest gratitude for both Alex Mamfiedini( pardon if I didn’t write correctly last name) and Julixa Rosado( also apologies for any mistakes). First , when I received a call I instantly thought it was some scam so I almost hang up. I am happy Julixa stopped me from doing that by explaining right away what was this call about. She kindly called me back when I said I am not able to talk at the moment. She was fun, easy to talk to and we laughed through the process. She was helping in making certain decisions and very patient when I asked same questions several times. Alex was tremendous. Not only he made sure I understood everything , but he as well provided the best possible attitude and attention to my concerns and overall both gave me a feeling that I am already on a vacation. Appreciate them both. I was very happy that I got them both on the phone. Thank you very much guys, I hope you all will have wonderful holidays and your work will continue to bring joy as you make people happy.
Best, Vera Charukhina

"The presentation team was very…friendly and knowledgeable."

The presentation team was very professional, and they were very knowledgeable. I used to own a timeshare in Cocoa Beach Florida, and I had to let it go due to the high maintenance fees and only having access to the property every other year. So, the visit was very refreshing.

"Easy to work with"

No long hold time, really like that. Had several no cost options on hotels, really like that. Both representatives Liv and Liz were very patient and helpful walking through the options and answering all questions.

"Agent was very patient"

Agent was very patient. Only complaint was phone connection was choppy so had to have her repeat herself frequently. Was mainly me as I am hard of hearing.

"Representative (Elizabeth) was…"

Representative (Elizabeth) was professional & patient with me.

"I don’t actually have a membership with…"

I don’t actually have a membership with VO, but was able to use a discounted price on a hotel room at Rio in Las Vegas! Thank you for the 50% or more discount.

"Me and my husband went on vacation to…"

Me and my husband went on vacation to las vegas, we stayed at luxor we had a wonderful time and we enjoyed the presentation

"Nanette was very helpful explaining…"

Nanette was very helpful explaining everything to me and guiding me through the app. I am very happy to have as my account manager. So far I am very happy with my purchase.

"I did not have to wait long to speak…"

I did not have to wait long to speak with an agent, which has been my experience with other similar programs. Emily was great!

"Very informative"

Very informative! Excellent presentation!