"Not enough data and is a big waste of…"

Not enough data and is a big waste of money for Keyword search. If you don't get a 1-week free trial just don't go for this company. Note: Maybe this applies to UK companies and they might have better data for US businesses.

"Their reports can sometimes be…"

Their reports can sometimes be inaccurate but other than that they’re pretty decent at showing you what competitors are doing

"Best tool I've found, but not perfect"

This is the best tool of its kind that I found, however there are still some things that could be improved. First, I've tested their reports against a known adwords account I use. Spyfu estimates are very off in some cases. They provide reasonable guesses, but I would caution against assuming their numbers are 100% accurate. Overall, I still use it and will do so until something better comes along.

"Do NOT USE if UK-based"

The quality of the product is impressive, however, this is only when it actually works.

We signed up during the summer of 2018. It was slow to update and it got to October and there was still no UK data for July, August or September. Spyfu agreed to give us two months reimbursed but this still left us unable to provide accurate reports to management, frustrating when you've just convinced them to purchase Spyfu.

Another key issue is the support. If you're UK-based, you won't receive any, well, not until the last hour of your shift. You see, there is no UK-based team it appears. If you have a problem arise at 9.20am, then you aren't going to have a solution until right at the end of your shift (I've experienced this recently when the website was down all day in UK time but there was clearly nobody around to fix it, preventing me from gathering data for our board).

"SCAM ALERT. SPYFU IS A RIP-OFF!"

SCAM ALERT.SPYFU IS A RIP-OFF!!! The product is no better than the free SEMRush. They tell you $33 per month and then when you go to cancel will see they charged your card $399. Stay away. It isn't worth getting cheated.

"I've been a Spyfu customer on and off…"

I've been a Spyfu customer on and off since about 2014. I've usually cancelled my account only when I haven't had any clients or research needs to use it.

Since September 2017 I've been on the Pro plan at $99 a month, upgrading from the $39 a month basic plan. Last night in looking at my business credit card statement I realized that Spyfu had been double billing me both amounts for eight months, for an overbilling total of $312.00.

I emailed support last night about it and this morning they have already issued a refund. I've worked with a lot of SaaS companies over the years in my line of work, and the majority of them would fight tooth and nail on this or make up excuses - I'm happy to say Spyfu is not like those companies.

On top of this, it is a great service for research, though like all SEO/SEM research tools the data is never exact, but only something to help set the table in discussing client strategies and tactics. That said, I plan on keeping my subscription as long as I have enough clientele that needs it.

"Thank you for being so honest"

I had a situation occur where I had two accounts running at the same time. The customer service rep Danielle was wonderful and did all she could for me. Thank you so much for being such an honest company!

"Great software with LOTS of value…"

Great software with LOTS of valuable SEO features, also attractive pricing when compared to the competition. To me (as a UX design person), the user interface is at times less than intuitive.

"SpyFu for me has been a great…"

SpyFu for me has been a great conversation starter with potential clients. I sent a report to one potential client I had been working with. And the next time I saw him at a meeting, he had it in hand, printed out, and was asking me what certain things met. It's a real help to me.

"I feel empowered by the data provided"

I feel empowered by the data provided. Spyfu is a shortcut to success and I would recommend to anyone who needs web data analysis.