TrafficStars
Steve Smith
"Unpleasant Experience with…"
Unpleasant Experience with TrafficStars…
Unpleasant Experience with TrafficStars - Refund Request Ignored
I recently had a highly disappointing experience with TrafficStars, an online traffic acquisition platform. I purchased $100 worth of traffic funds with the intent of creating a campaign to boost my online presence. Unfortunately, what followed was a series of frustrations and unfulfilled promises.
Upon attempting to create a campaign, I encountered a roadblock as TrafficStars claimed that all the URLs I submitted were flagged. This left me unable to proceed with my campaign, rendering the purchased traffic funds useless. I promptly reached out to their customer service seeking assistance and, rightfully so, a full refund in accordance with their own terms and conditions.
However, my experience with TrafficStars took a turn for the worse. Despite qualifying for a refund based on their terms and conditions, I have yet to receive any resolution or communication from their customer service team. It's disheartening to witness a company neglecting its own policies and failing to address customer concerns.
Why TrafficStars Failed to Deliver:
Blocked URLs with No Explanation: TrafficStars claimed that all my submitted URLs were flagged without providing any specific reasons or explanations. This lack of transparency left me in the dark about the issues, making it impossible to rectify them.
Refund Request Ignored: Despite clearly qualifying for a refund under their terms and conditions, TrafficStars has not taken any action to address my request. This lack of responsiveness and accountability is deeply concerning.
How TrafficStars Can Make It Right:
Full Refund: I urge TrafficStars to honor their own terms and conditions by promptly processing a full refund for the unused traffic funds. This is a reasonable and fair solution considering the circumstances.
Improved Customer Service: TrafficStars should strive to improve its customer service by providing timely and transparent communication. Customers deserve to be informed about the status of their concerns and to receive the support they are entitled to.
Conclusion:
My experience with TrafficStars has been nothing short of frustrating and disappointing. As a consumer, I expected a level of service that aligned with their advertised terms and conditions. Unfortunately, their failure to address my concerns and provide a timely refund has left me with a sense of dissatisfaction and a cautionary tale for others.
This review serves as a warning to potential customers considering TrafficStars. Be wary of their promises and be prepared for potential roadblocks in the form of unexplained URL flags. I hope TrafficStars takes this feedback seriously and rectifies the situation promptly.
Tags:
#TrafficStars #OnlineAdvertising #CustomerService #RefundIssue #Warning #OnlineMarketing #UnsatisfactoryExperience #Transparency #ConsumerRights #DigitalAdvertising #Review
Linda G
"Trafficstars supports russian criminals"
So, TrafficStars claims they follow “safe harbor” laws and that they “act in accordance with all applicable laws to maintain a safe and compliant platform.” Sounds great, right? Well… not really.
I sent them several DMCA notices about some pretty obvious illegal content. To their credit, they did reply, but their response was basically, “We’ll send it to our compliance team, and maybe we’ll deal with it in the future.” Uh… what? That’s not how this works. Platforms are supposed to act quickly when they’re notified of illegal activity. Instead, the content stayed up, and their attitude felt more like, “Eh, we’ll get to it when we feel like it :)”
f TrafficStars is made aware that a site they collaborate with is profiting from pirated content and openly mocking people who request takedowns, they have a responsibility to act. Safe harbor protections don’t apply when a platform is aware of illegal content and does nothing about it. They can’t just hide behind “safe harbor” if they’re knowingly working with sites that host stolen content. At the very least, they should make it clear to those sites that they don’t support such practices.
But TrafficStars doesn’t seem to care. As long as the money keeps flowing, they’re happy to ignore the violations. It’s disappointing to see a platform that claims to be compliant only to turn a blind eye when it’s convenient for them.
If you’re dealing with a similar situation, don’t waste time hoping they’ll take action. File a report with the relevant EU authorities (like those enforcing the EU Copyright Directive) and let them handle it. Platforms like this only seem to care when they’re forced to. 😉
robert&roza
"Scam got email saying i had won £500…"
Scam got email saying i had won £500 voucher of Amazon silly me pressed it they asked if i had a PayPal account me thinking it was going into it the next thing i am charged £4.95 a weekly amout got on to PayPal and stoped it what a load of conners
Norma Rimmington
"I didn't know what these people do but…"
I didn't know what these people do but a payment came out of my bank which I knew nothing about who or what are they
Vivi
"they are working with russian criminal…"
they are working with russian criminal websites.
Samantha
"They support piracy and help pirate…"
They support piracy and help pirate sites stealing
Dan Steele
"Advertising fraudsters organised…"
Advertising fraudsters organised criminal network
adilseoexpert
Andrea
"Not the worst"
Decent experience with Traffic Stars. Just need to be careful picking your sources . Getting your own account manager requires $7,000 which is pretty steep. Hence why i havent gone for that. I use support which is patchy at best.
James Burns
"Use them if you enjoy throwing money away."
Ran a campaign for 100 dollars. Received no traffic and the campaign ignored my set daily limit. Traffic Starz refused to refund me. Use them if you enjoy throwing money away.
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