"My treat everymonth, lasts for ages"

Lovely flowers, delivered on time. My treat for the month and they last for ages !
Thanks Freddie

"Awful delivery…"

Awful delivery…. There is no name and address in the box…. In many occasions when I got it the flowers did not bloom…

"Constantly very good service"

As always the flowers arrived when expected. They were super fresh and beautiful. As normal there were some unusual species of flowers all blending in well. They are lasting well and looking better as the days go by.

"Been having Freddie’s Flofor a few…"

Been having Freddie’s Flowers for a few years and never been disappointed, they last for ages, they always look good and the instructions on how to arrange are fab

"Well done"

Resolved my problem most efficiently

"Inconsistent "

This month's delivery was stunning and have been glorious - still looking good after 2.5 weeks! Sadly September's were a big disappointment. The irises had dried out. Roses didn't last beyond a few days (my other bouquets, as was my birthday, lasted well over 2 weeks). The branch of greenery left most of its leaves in the box and the other branch dropped its leaves very quickly too. I took photos of the sad display but never got round to emailing Freddies Flowers to complain.

"The last couple of deliveries have not…"

The last couple of deliveries have not been as good as some of the ones in the past which has been slightly disappointing. I have however sent gifts to friends and they have been happy .

"High quality flowers"

The flowers are always of the highest quality, really beautiful and last well over a week looking really good, longer if reduced and cut down. The flower colours always look good together. My box gets picked up and presumably reused, which I like too. Well done Freddie and team!

"October choice "

Excellent choice of blooms arrange very nicely looks great

"Scammy company - DO NOT sign up "

Scammy company. I originally stopped using them as the flowers were not worth the money (too much foliage & not enough flowers), I felt the flowers were not worth the money and I kept skipping deliveries but if I forgot one week I’d end up with flowers I didn’t want. So it was an expensive mistake to sign up. Eventually I think I must have skipped enough so the deliveries stopped and I thought I was safe.

I Fell for a marketing call a few months ago telling me their customer numbers were reducing and they had relaunched the service with improvements in order to regain customers. They assured me they’d changed and it was easier to cancel / skip deliveries and under the promise of a new vase I decided to trial their new service. Biggest mistake of my life. I am back in the position where the flowers are not worth the money and as it is impossible to cancel without contacting them and have a battle I skipped as many deliveries as I physically could as it worked last time. Unfortunately life got in the way and it slipped to the back of my mind so imagine my surprise when Freddie’s flowers tried to take money from me MONTHS since I received my last delivery from them. I contacted customer services right away and said I wanted my account cancelling and I do not want these flowers. I explained that I had been opted back in for a delivery without my knowledge or consent and then they decided to take money from me without my knowledge or consent. The way this business operates is so incredibly sneaky. It’s very obvious as to why the customer numbers are dwindling - it’s the extortionate costs and deceitful business practices. It almost feels as if they are running short of cash so just opt people back in without their knowledge or consent as a way of getting money from them.

I have been battling with customer services for 5 days now. The customer service is absolutely shocking. They refuse to acknowledge what they’ve done is sneaky and that I did not consent or authorise the payment or being opted back in for deliveries. They are more focused on stealing money from me. I am happy to send the flowers back to you but I am not paying for them. I have contacted my bank who have marked the attempted transactions as fraudulent and as a result my card has been cancelled.

I have already warned my family & friends of how deceitful this business is. Please do not give them your money, it is so hard to break free from them. So many local florists (who have more ethical business practices) now are doing flower subscriptions for cheaper may I add!

Avoid like the plague!