"Freddie’s flowers are beautiful"

Freddie’s flowers are beautiful. They always seem to last for two weeks for me and some individual flowers linger!
Always a premier selection of varieties supplied and not filled up with a lot of twiggy fillers. 🌷💐🌷🌻

"The friends I sent flowers to were…"

The friends I sent flowers to were delighted

"Have been having Freddie's flowers for…"

Have been having Freddie's flowers for about a year and they have never disappointed. Top quality flowers and arrangements that last at least 2 weeks. Lots of nice personal touches from Freddie. Have tried many other florist subscriptions and these are by far the best. Would thoroughly recommend.

"Better experience after team intervened"

Flowers were left outside without letting the recipient know.

I had initially given 3/5 rating given above but Freddie's team especially Caitlin has been excellent in assuring me that issue will be taken up with the delivery service and will be looked into.

They very kindly offered to send another classic arrangement as complimentary to our friend who had received this gift given this experience.

What I appreciate is yes there was an issue but team has gone above and beyond to resolve the issue and ensure the customer has a positive experience- that is customer service hence I would be upgrading my experience to 5/5!

Thank you team and I look forward to sending more gifts to my friends and family through you.

"Won't let me cancel my subscription "

I've emailed them twice to cancel my subscription and both have been completely ignored and my account is still active.

EDIT

Since posting the above review, Freddie's have contacted me directly to correct this issue and offered a complimentary bunch of flowers as an apology.

"Beautiful flowers"

I have been using Freddie's flowers for years, their arrangements are always beautiful and last a really long time! I love that you can pick and chose when to receive flowers on subscription but also send the one off gift to a loved one. Thanks!

"Lovely fresh flowers"

Lovely fresh flowers, sent to cheer a friend up, she sent me a photo and they looked lovely

"The flowers were extremely well…"

The flowers were extremely well received. The recipient was very happy & quite emotional so I'm guessing Freddie did everything right.

"Following on from my first review I was…"

Following on from my first review I was contacted by Freddie’s flowers who were extremely pleasant and helpful. Not only did they cancel my payment for the flowers I received but have sent me a beautiful box of flowers and another vase. At this time I won’t renew my subscription but I am delighted with their customer Service.

"Great customer service and lovely…"

Great customer service and lovely flowers!

Thank you.