"Bien"

Apartamento tenia lo previsto

"Excellent service"

Excellent, professional, pleasant service whenever called upon. Made our holiday experience so much easier and enjoyable.

"Nous avons très mal commencé notre…"

Nous avons très mal commencé notre séjour chez vous. L'appartement était dans un état déplorable.C est une honte de louer aussi sale. Canapés dans un état très très sale (rempli de tâches), matelas tâches, oreiller jaune tellement il était sale, machine à café et appareil à toast pas nettoyer, sol collant, miroir sale. Les draps du lit traînaient par terre. Une équipe est intervenue après notre arrivée, à notre-demande. Deux femmes très gentilles mais qui n'ont pas eu le temps de régler l'ensemble des problèmes, qui nous ont gaché notre séjour. On osé même pas se détendre sur le canape car on sait pas ce que c'était comme tâches.
Depuis notre départ, nous avons écrit à plusieurs reprises sur WhatsApp car nous avons demandés un dommagement avec au moins le remboursement des frais de ménage qui s'élevait à plus de 100€, alors que nous avons dû effectuer nous même certaines tâches de nettoyage ( Machine à café à appareil à toast....).
A ce jour, nous sommes toujours sans réponse vous manquez énormément de considération pour vos clients nous n'allons pas recommandé vos services. Et ne reviendrons plus. On pensait avoir au moins votre retour à pour compensation mais à ce jour toujours rien. Nous allons dire à un maximum de personnes de ne surtout pas venir dans vos établissements.

"easy working"

easy working

"Fantastica asistencia"

Fantastica asistencia en todo momento. Un placer haber usado sus servicios

"Outstanding service "

Service from staff (particularly Georgia) was outstanding, she resolved any issues immediately and nothing was too much trouble.

"Very easy to deal with and responsive…"

Very easy to deal with and responsive to messages. We didn't have any issues during our stay, but were kept informed at all stages of our stay regardless.

"We booked casa bonito on la torre for a…"

We booked casa bonito on la torre for a 5 day break in July to look at some Spanish properties so didn’t need anything really grand and went with this company as they were the cheapest, on arrival the property was even better than the pictures clean bright very well situated close to the centre and the views from the balcony we’re fantastic, Unfortunately I hurt my back on route to Spain and was extremely impressed with the help I received from Marcus and his team nothing was too much trouble for them. The whole process was very smooth from start to finish and would not hesitate to book with them again. I have read some reviews regarding unfair deductions from the security deposit and the company being all about the money and strongly disagree with this as ours was refunded very quickly with no deductions and Marcus even gave me a e-scooter free of charge for 2 days to help as I couldn’t walk far due to back pain. Highly recommended 5 stars thank you so much for all your help Marcus and the team

"Great company for holiday rentals"

Great communication, website is great with a good selection of properties to view. Our host Joy was very quick to respond to any queries we had and a pleasure to deal with

"Great communication before and during…"

Great communication before and during our stay - apartment was just as described and spotlessly clean