Top-Medics Poland

Health & Medical
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12 reviews
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Top-Medics Poland

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Tracey Mahon

5.00/5.00

"Amazing professional service"

Amazing professional service. From the beginning and right through to surgery plus the after care service was very helpful.

22/03/2024

Adel Serrano Tarakji

5.00/5.00

"High-quality service at Top Medics Poland"

I had a surgery that needed to be arranged and done, and the medics and the lady from reception, Natasza were always of great help and kindness. Since I do not speak Polish, Natasza acted as an intermediary between both parties and was always accurate, helpful, caring, and attentive. The service, consultations, smoothness of the preps, and the procedure itself were handled appropriately and easily thanks to all of them.

In short, high-quality service.

03/09/2023

Greg Jurkiewicz

5.00/5.00

"This is what it says on the tin"

This is what it says on the tin. Top Medics. Top class medical doctors, complex service extremely professional and well organised. Dr Rafal Mulek and Dr Michał Krefft along with the team have performed gastric sleeve surgery. Prior to surgery I had the biggest MOT done on me ensuring that all aspects of my healrh physically and mentally are in order for surgery.

I am now week out of surgery and recovering very well .
I have follow up appointments booked already . Highly Recommended

29/06/2023

Emmie Webb

1.00/5.00

"I didn’t want to write this response"

I didn’t want to write this response, but if I can stop one person from using this company and going through what I have been through, it will hopefully save them their mental health and purse strings.
To be clear, there is no email from me saying results are perfect - the sheer gall. The surgeon knew he’d made a mistake from day one - hence the “patient man”. Unfortunately, his English is poor and he didn’t understand my needs and ultimately the surgery was not his area. He is known to be extremely gifted in certain areas, just not this one. He had no business lending his hand to this surgery. I suspect I was his first given the mistakes he has made. Yes he offered to do a revision, but it was obvious he lacked the skills and experience to do this surgery, so returning didn’t seemed like a viable option. Also topmedics made it clear they would not help with transfers or hospital appointments if I returned for revision. I would include screen shots of these emails but I believe my google review was removed because of this - data protection breach perhaps?
The unprofessionalism shown on top-medics behalf has been eye-watering. The hardest to take on board is their absolute refusal to admit how poor the surgery is. It’s obvious in photos that the whole thing is lacking, but their refusal to admit this or even apologise has been plain nasty (the first apology is in the response to my negative review). Yes, she did respond to all “150 emails” but I suspect this was more a legal strategy- “ but look we replied to all her emails” . The responses were always cold and detached whilst simultaneously blaming me for the outcome - a common (and disgusting) approach used in cosmetic and plastic surgery when things go wrong. This is my unbiased account. It’s done on my personal account, so revealing my identity-something I absolutely did not want to do, but it’s really the only way to help others see what they will be dealing with if things go wrong. Remember to consider who has what to gain when reading these reviews and responses.

18/03/2023

Dale Armstrong

5.00/5.00

"Travelled from England to Poland for…"

Travelled from England to Poland for surgery, Natasza and top medics gave me step by step instructions and all the details of the best hotels to stay for an easy stay. surgery room was very clean and the staff very helpful. Would highly recommend to anyone
Thank you top Medics

11/01/2023

Dorota Żaneta

5.00/5.00

"Bardzo dobra opieka medyczna wszystko…"

Bardzo dobra opieka medyczna wszystko na plus. Pan doktor bardzo mily i cierpliwy wszystko pięknie czysto wytłumaczył.

06/01/2023

Anna

5.00/5.00

"Serdecznie polecam uslugi tej firmy"

W pazdzierniku skontaktowalam sie z Pania Natasza w celu ustalenia terminu operacji bariatrycznej, a juz miesiac pozniej lezalam w szpitalu we Wroclawiu. Z Pania Natasza mialam staly kontakt od poczatku do konca. W tym momencie jestem prawie 3 tygodnie po operacji, a nadal mam pelne wsparcie i w razie problemow wiem, ze w kazdej chwili moge sie z nia skontaktowac i udzielona zostanie mi pomoc.

W placowce prowadzila mnie Pani Patrycja, ktora rowniez wykazala sie pelnym profesjonalizmem. Moglam na nia liczyc na kazdym etapie pobytu w szpitalu.

Lekarze jak i personel medyczny dolozyli wszelkich staran, zeby wszystko sie udalo i zebym czula sie jak najbardziej komfortowo podczas mojego pobytu w szpitalu jak i samej operacji.

Wszystko szybko, sprawnie i profesjonalnie. Top-Medics Poland pomoglo mi zmienic moje zycie na lepsze. Goraco polecam kazdemu uslugi tej firmy.

05/12/2022

Beata L

5.00/5.00

"Sleeve surgery"

Great exprerience, wonderful specialists - everything went smoothly and I had assistace and guidence every part of the way.

22/10/2022

Dusia Dusia

5.00/5.00

"Najlepsi lekarze i najlepsza klinika"

Najlepsi lekarze i najlepsza klinika . Dziękuję za odmianę mojego życia . Polecam !

20/07/2022

Mr Ryan John

5.00/5.00

"Fantastic experience"

Fantastic experience. Wonderful customer care, everything was taken care of and arranged for when I arrived and have remained in close contact before, during and after the procedure. Cant recommend highly enough

12/04/2022
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