LuxWoodPatio
Edward Mercer
"Superb Adirondack chairs and unbelievable customer service...."
I emailed LuxWood Patio to express an interest in buying 3 Adirondack chairs, but mentioned that I wasn’t sure which colours to choose. Within half an hour Tony and Meryl had replied saying they could bring 5 chairs to my home the following week, for me to test for quality and comfort, and to help me decide which colours would look right in situ. No obligation to purchase, no sales pressure – if the chairs weren’t right for me, they would take them back with them.
They duly arrived as arranged, set up the chairs for me, answered a few of my questions, left me to try them and – only if I was certain the chairs were right for me – decide on which, if any, of the colours were to my liking.
I now have an orange, a lime green and an aruba blue chair in my garden, plus an orange footstool. They are excellent. They are well made, strong and solid. I’ve been looking for Adirondack chairs for a while, but these are far superior to any of the others I was considering - plus they don’t need any maintenance, they can be left outside all year round, they have a lifetime guarantee and, being made from recycled plastics, they help the environment. But, most importantly, they look great and they are very, very comfortable.
If you are considering buying Adirondack chairs do get in touch with Tony and Meryl, you won’t regret it. They are a lovely, friendly couple and they don’t put any pressure on you to buy. Frankly, they don’t have to – the chairs say it all for them.
David Southworth
"Brilliant..."
Brilliant, personal service. Really felt like we were dealing with humans (well, we were) as opposed to the impersonal service one so often gets.
Sue
"What fantastic service ..."
What fantastic service ! My friend recommended Tony and Meryl and their great service - and of course the lovely chairs. I spoke with them on 22/2 and by the 28/2 the chairs and table were personally delivered to both myself and my mum in Cornwall. We are both absolutely delighted with the chairs, and us with the table, so much so that mum has also ordered a table and footrest!
We would not hesitate to recommend Tony and Meryl at LuxWood Patio for their fabulous customer service !
A fabulous product, fabulous service and a fabulous couple to deal with ! Thank you both !
Leslye Carr
"Adirondack purchase…..."
When we enquired about the Adirondack chairs Tony and Meryl kindly offered to bring them to us so we could see them with no obligation to buy. They arrived exactly when they said they would, despite a two hour drive. The chairs were set up and we were left alone to try them and consider the purchase. When we decided to go ahead they left the chairs with us and trusted us to go online a pay. The chairs are perfect, in build quality and appearance. I can honestly say the service is of a standard rarely seen these days.
Sharon Dixon
"Exceptional customer service and excellent product...."
Genuine people with exceptional customer focused service. Our Adirondack chairs are everything we wanted..they are so comfortable and of course completely weather proof. Tony and Meryl kept us informed every step of the way, delivered on the agreed day, advised us on a delivery time window and confirmed half an hour before arriving as agreed. The chairs were already assembled and placed on the patio. Tony and Meryl are a lovely couple..very knowledgeable on the product and genuinely happy to provide the excellent service they so readily give. No hesitation on recommending LuxWood Patio to anyone looking for high end Adirondack chairs.
Julie Harrison
"Expertise every time..."
I first saw LuxWood chairs on a trip to a nearby town about 3 years ago and fell in love with them. After searching and finding them online, I knew they were a considered purchase and would have to convince my husband that they would be a worthwhile investment. Fast forward to Sunday morning when Tony & Meryl personally delivered our new chairs for our balcony area, to us in North Cornwall.......what other company does that???? After our initial first contact with them, we were unsure as to whether we wanted the brightly coloured or antique mahogany chairs......they suggested that they bought both with them so that we could have a look. They were set up and they talked us through the manufacturing process and how to clean them (soapy water.......it's that simple) and then Tony & Meryl left and went for a walk while we discussed which would suit us the best.........We were under no pressure whatsoever to buy anything. On their return we chatted for quite a while about everything other than our chairs.....they are just the nicest couple. We decided to go with the Antique Mahogany and simply love them (we also went for a matching footstool). I so wish we had a bigger outside space as would love to have more. A highly recommended family business with just the best customer service. Thank you so much.
Mrs Cooper
"A genuinely wonderful company..."
Tony and Meryl are responsible for everything in this wonderful little company - from sourcing this excellent outdoor furniture, to marketing, delivering and setting up. It was a genuine pleasure dealing with them - they delivered our chairs to our home, and set them up exactly where we wanted them. Top marks to them.
Robert Geach
"Mel and Tony were absolutely amazing…..."
Mel and Tony were absolutely amazing delivering our 4 Adirondack chairs and 2 tables. It was a total personal delivery and order. They could not be more helpful.The chairs and tables were of superior quality beyond our expectations. My wife and I would thoroughly recommend Meryl and Tony services if you need any of their amazing furnature.
Steve
"Excellent chairs, Excellent Service..."
We are very pleased with our chairs. They look lovely on our porch. Service was excellent from ordering to delivery.
Allan Whiteley
"Great products from a great business!..."
We saw these products at Southport Flower Show and were instantly struck by the quality and the funky range of colours. They're comfy, too - just right for our ongoing garden project. What was equally impressive was the service given by Tony and Meryl who go to great lengths to personally deliver pre-assembled products. A lovely couple with a healthy interest in chocolate biscuits - a pleasure to deal with them!
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