"Glasgow Depot - Fab Customer Service!"

Fab customer service from Robert Hood at the Glasgow depot. Always on the ball and provides options to suit our needs. Managed to save the day for us a few times!

"Brilliant experience"

Brilliant experience with Kay Oliver and the team for our order. Efficient, communicative and prompt delivery of a great product. Kay has been excellent to deal with and we will definitely purchase from this company again in the future.

"Mitchell was very helpful"

Mitchell was very helpful

"Defective 30t skates set"

Sales team initially helpful. Purchased 30t skid set which proved totally defective on their first use. Very poor customer service from here onwards, no offer to replace, refund took several months of chasing on email to actually receive. A waste of time unfortunately. Would not recommend or use again.

"Excellent Service "

Excellent Service , Even when their Courier sent items to the wrong address, Ryan and Mitchell knew how urgent we needed the lifting gear , they sent one of their van to deliver site the next morning @7am.
OUTSTANDING CUSTOMER SERVICE !
GOOD PEOPLE !
Thanks

"Great Team and Company to deal with "

Excellent team and company to deal with!

Robert is always on the ball and very proactive on all our certification needs, he regularly makes contact and helps wherever required, a great support!

Great advice coming from the team when they attend our site/office too, Charles has been extremely informative and helps with his recomendations and everytime you have a discussion you feel as though you have learned something new.

"A wide range of products and great aftersales service."

A wide range of products, a great after sales service, particularly from Mitchell Jones in the Returns Department, who very quickly sorted out my problems with the first Semi Electric pallet truck which was damaged by the Courier and I refused to accept and secondly with its replacement, which had a lifting problem that Mitchell promptly arranged for an engineer to correct/repair. Many thanks again Mitchell.

"Great service"

Great service. Susan got in touch to clarify something which was very helpful and even with this, the bulk of our order turned in the next day, with a 10m ladder by special service only the day after. Would recommend and use again.

"Absolutely brilliant company..first…"

Absolutely brilliant company..first class customer service, fast delivery and brilliant products, I would highly recommend thankyou.

"Urgent Access Requirement "

I dealt with Dave from the Leeds branch on a very urgent and important access requirement. Not only was Dave a pleasure to deal with, he handled everything with a prompt, polite and professional manner and I couldn't be more pleased. Would absolutely recommend to anyone!