"£75 be charged for one minute"

This man put £55 for the gas service or you would think the call out charge on yell as the starting deceiving point. When you call the number, he then tell you it would cost you £75 plus parts which he has to see what's the problem. Then he came and just reset the water boiler and it works, that's all he did in ONE minute and he insisted to be paid £75 pounds which I paid to let him go. From my true experience, you can see every step dealing with him, is all tricks to get you and your money which is the only matter.
Be careful, you can be charged £75 FOR ONE MINUTE! Never use this man and his company GASWISE again!

A cheated and angry customer. J. W

"Professional and helpful"

This review is for Gadi of Gaswise who diagnosed the problems we were having with our boiler and was super helpful, professional and considerate. I can highly recommend him and others who have previously sorted out our gas boiler issues and are professional and nice people. Thanks!

"Highly recommend "

I contacted Gaswise for an annual gas boiler check. A lovely gentleman came out 2 days later and found I had a gas leak from my hob. He was really helpful with the information and once the new hob is delivered, will come back the next day to fit it. I was really impressed with the service and pricing and they now have a new customer for life. Thanks again, you’ve been amazing!!

"Unreliable and rude"

I have used Gaswise for years but after this time- never again!!
After not turning up at the agreed time and needing to be chased, then forgetting what work was to be done, only half a job was completed with denial of knowing what was booked to be done and what quote had been given. Then laughing at the quote given and attempting to get more money for the full job that was supposed to have been done. When asked about this, we were met by defensiveness and a slamming of our door on leaving.
On a tight timeframe we were made late for an appointment with no regard for our timing or any apologies.
We had to ask for a receipt, which was begrudgingly given.
Awful service, interpersonal skills and a really poor way to run a business!!

"Highly recommended."

We booked Gaswise for a service on our combo boiler & to check a small issue we had.
Ryan attended & serviced the boiler then diagnosed what was causing the issue, he fixed this quickly for us.
Throughout Ryan was polite, professional & hard-working, he worked cleanly, tidied up after himself & even took his shoes off as soon as he came through the front door, this was appreciated.
The quote for the repair, on top of the original service price was very reasonable.
When we attended the office to pay the invoices all of the staff were welcoming & professional.

"My boiler stopped working…"

My boiler suddenly stopped working one evening and I messaged Gaswise for assistance. Even it was after office hour, Melvin responded quickly and arranged to visit & check on it the next morning. Arrived punctually and for unknown reason my boiler was working again. Melvin made some basic checks and flexibly switched to conduct annual service check on my boiler instead as it was due anyway.

Early next day, he proactively checked back with me if everything was still working fine; and actually the boiler stopped working again! I took some videos for him to see how the boiler behaved and Melvin was knowledgeable to make some initial diagnosis of the intermittent fault; visit again in the mid afternoon (again, very punctual). This time the root cause of the problem was found and fully resolved!!

It's the time of the year that a normally functioning boiler is of utmost importance!! Very delighted that Melvin is responsive for my desperate call for help. He's very professional and friendly to work with. I have no hesitation to recommend Gaswise for my friends and neighbours!!

"First class response to rectify our…"

First class response to rectify our boiler that had stopped working. Cannot recommend highly enough the time and effort taken, including long discussion with the boiler company's technical department.
The bill was so reasonable that I thought I had mis-heard.
Great, old fashioned, excellent service from a local firm.
Now set for annual servicing.

"Highly recommended!!"

We called to remove a gas hob and boiler serviced and right the next day the job was done! Very efficient, friendly and helpful plus good competitive prices. Melvin gave me also some advises for some problem to the boiler that could be fixed with the warranty. Great job, highly recommended!!

"Fast, honest and reasonably priced - cheers Melvin :)"

Melvin came out within 30 minutes of calling him. He explained clearly what the issue was with my boiler and fixed it on-site there and then. Very impressed with everything and would highly recommend.

"Great service!"

Called last night about a boiler repair and he came, as agreed at 10am today. Had a look, went to buy the product and had it fixed super quick! Great value for money, especially as I got the boiler serviced at the same time! Would 100% recommend.