"Excellent"

They came when they said they would. The work team were pleasant and informative. The work was done quickly and neatly, and the cost was reasonable.

"Very happy"

Very happy with the service and pleased with the end result of the work. Engineers were polite and made sure to tidy up after the job.

"fantastic service from start to finish…"

fantastic service from start to finish i can't recommend them highly enough

"Quick and efficient Solution"

I was very happy with the service and how quickly the work was completed. I would definitely recommend the company to other customers.

"Good response time from initial contact…"

Good response time from initial contact through job completion, the guys that did the work were excellent, extremely quick and tidied up as they went along, offered them a tip at the end of the day when they had finished, but they declined, telling me it wasn't company policy to accept gratuities.
Anyway Thanks SmartDry, just got to wait and see now how well the product performs.

"Superb service and a brilliant clean & green damp solution"

I could not be more delighted with the service & quality of workmanship provided by every single member of the SmartDry team I encountered. Their knowledge of & passion for their product gave me huge confidence when making my decision. From my initial enquiry which Glynn responded to speedily & informatively, to Oliver who did the survey, explaining the type of dry brick they'd use & that they'd colour match my white render & two shades of brick work, & who was hugely helpful in fixing the date for the work to be done, to Jamie & Matt who arrived bang on time to install, working quickly & cleanly, checking I was happy with everything at each stage, to Scott in the office who followed up the next day to ensure I was happy with the work that had been done & the service i'd received. The process was a breath of fresh air from start to finish & it was lovely to encounter people who clearly cared about the work they were doing. I cannot wait to watch my watch my walls dry out & look forward to their return visit in a year to see the results.

"I've recommended this Smartdry to my Mum!"

The whole Smartdry team were great - no problems at any stage. The product itself is really clever - a real find for me, as external insulation and over raised ground level were proving a problem with traditional DPC.
My request for a survey and quote were responded to really quickly and the work was carried out about two weeks later - it was finished in a day by the three highly skilled and super efficient technicians with absolutely no mess, no replastering or anything like that. I recommend them wholeheartedly.

"From my initial enquiry which was carried out in March through to installation in April"

From my initial enquiry which was handled very professionally by scott at the office. He arranged for their surveyor namely Oliver, who came out to see me the following week along with another lady who was a trainee. Oliver was also very professional and advised me what the problems I had were and how the damp problem had measured to show damp on lover level on two walls and also higher up where the chimney breasts are. He explained to me in detail how their product would eradicate the damp problem within the walls. I was given a quotation by oliver at end of visit which I accepted and a date for the work to be carried out the following week. On the day that the guys were coming to see me Jamie phoned me at the morning to advise he would be about 30minutes late due to motorway traffic. He arrived at 9.30 with another workman and he did contact his office to say he needed another workman who then arrived in a couple of hours. Jamie and the other wormen worked constantly till the installation was compleded. Jamie is a credit to your company along with the other two guys who helped. They removed all rubbish and cleaned up. I would definitely recommend smartdry to anyone.

"i was confused about why they installed…"

i was confused about why they installed an extra 6 air bricks around my shed wall as that is not connected to my home. They then came out and fixed the problem installing three more air bricks inside the shed where it was actually needed. The instalation of the bricks and the work carried out i would say is of good standard. my only other issue is that the house had foot prints of dust inside and there was the same dusty essence behind the tv where the installed an air vent. i think they tried to clean it up but it was left with a lot of orange brick dust and marks on the floor

"the lads that done my damp proof were…"

the lads that done my damp proof were fantastic and did a A1 job no mess and even took there boots off when they came into the house, just waiting to see how the damp proof works in the next 12 months.