"The worst experience"

They use Davies Group for handling claims. It's been 3 weeks now since I had accidental damage to my laptop and I still haven't got a replacement even though I had a letter from the Genius Bar technicians listing the damage cost. They are very unprofessional, there is no transparency over the process, and the customer support people are utterly incompetent and they couldn't care less. I was sent a replacement that was a so-called box opened approved apple certified with a 12-month warranty through ValueCheckers graded A+. What I received was a second-hand laptop with very visible wear marks especially on the screen. The marks on the screen made those areas visible brighter than the rest of the screen and I rejected the laptop. Now apparently the "Valuation Team" investigates the claim. For £28/month this contents insurance is the worst deal I could have made. No wonder they closed the shop from 1st of May. Too bad Davies Group and ValueCheckers are servicing a lot of other insurance companies as well.

"Excellent service impressive"

Excellent service , extremely professional claims handling process very polite staff lost my device on 18th of march the claim was accepted on 20th of march and the most important thing they acted upon my request and ordered the same colour phone which i lost.
Furthermore the claims excess fee is very reasonable

5 star for your guys

"Thumbs up all round"

Arguably the best insurance policy on the market, fast customer support and easy to use app.

"Great!"

So simple, so quick, just works!

"Easy"

Easy. Simple. Fast. How it should be. Great customer support too, Ali and Hugo were great and helped me come to a solution.

"amazing!"

amazing! just what i needed. quick to set up, hassle-free and convenient.

"Excellent intuitive app"

Excellent intuitive app

"Really quick and effortless experience."

Really quick and effortless experience.

"Wholly recommend Kinsu"

Very easy to deal with and an insurer with a conscious. Would definitely recommend.

"Great user experience"

Great user experience