"Exceptional Service from Fortress…"

Exceptional Service from Fortress Security – Highly Recommended!

After experiencing a disappointing letdown from another provider, we made the decision to transfer all our fire safety solutions to Fortress Security—and it was undoubtedly the right choice. Their service has been nothing short of outstanding!

Despite the challenges posed by our outdated fire alarm system, Fortress Security responded swiftly and professionally, ensuring minimal disruption. They have now provided us with a brand-new, bespoke multi-panel Honeywell Gent Vigilon Plus system, fully integrated with the latest Honeywell CLSS (Connected Life Safety Services)—the future of fire systems.

This level of commercial service is exactly what we expect and appreciate. The team’s expertise, efficiency, and commitment to excellence have been truly impressive. Thank you once again for your outstanding support!

Would highly recommend Fortress Security to any business looking for a reliable and forward-thinking fire safety partner.

"Excellent and professional"

Cameras were fitted quickly and without any problems and everything about their operation was clearly explained. An excellent, professional service.

"Very professional"

Very professional, efficient, very helpful and advice given. Arrived at time estimated when booked.

"B movie"

It was a B movie, which you dont expect with Bruce Willis.
Even he had a very low performance. What a pity.
A really bad movie

"Great service from a trustworthy company"

Ordered a new alarm system to replace my old one that utilised the BT landline. Engineer arrived at stated time and all was commissioned within two hours. We were shown how to download the app and control the system by our phones. Unfortunately when I did a test later on I noticed the outside alarm wasn’t triggering. Called Fortress and they sent and engineer straight away to rectify. It was found that one of my old PIR’s wasn’t compatible with the new control panel. New one fitted and all now working perfectly.

"Professional & Efficient Company to deal with"

Fortress where helpful and professional from beginning to end.

"Work carried out as discussed"

Work carried out as discussed. Staff very helpful.

"Felt ripped off "

This company has first class response time and very polite customer service staff and that’s what the three stars are for. However, word of warning, do not get caught the way I did with a huge £78 call-out charge to basically reset a code after I had to get a new internet as my old one had completely broken. I did not expect to get the work done for nothing , but a huge cost like this for approx 5 minutes work I feel is very unfair. I therefore strongly recommend before purchasing any alarm systems, you consider other options, as this in my opinion is a total rip off. Very very disappointed.

"Fortress reacted instantly to the…"

Fortress reacted instantly to the emergency issue we had in a professional and calm way.
The engineers are knowledgeable and courteous. We would recommend them to anyone.

"Fantastic Service"

Needed to update alarm and from start to finish fantastic service. Engineer took out old box for original Fortress Alarm (24 years old) and fitted new one. No mess left and engineer explained how to use the new system. Would definitely recommend Fortress. Thanks again. A and T Grant