"TIMEWASTERS! AVOID!!"

totaly useless, 3 weeks can't make a logo and can't even get my money back!!!

"Stay well clear !"

Stay well clear !

Poor service , rude and logos you can make yourself on a standard logo builder
waste of time completely save your money and time

Further to response :You no my job number so please tell me where my refund is ?

"SHOCKING COMPANY STAY AWAY"

terrible amateur designs a 10 year old could offer better
they are rude and do anything not to give you a refund .
take 48hr to come back to you . terrible service all round
Rude conduct .
Not based in the UK most likely based in China
Didn't reply to one single email I sent .

Completely shocking service and company don't be fooled !!!

the reply saying I am trying to de fame logo shine when there reviews are more the 50 percent bad is laughable

"PLEASE AVOID THIS COMPANY!"

PLEASE AVOID THIS COMPANY!

Unfortunately I didn't read the bad reviews, and so I was left with a website that simply didn't work, in the end I had to pay another company to start again, it has been soul destroying and damaging whilst trying to start a new company.

I dealt with a number of poeple, David Wilson, Cheryl Youhanna, Stephanie Johnson, Peter Johnson and lastly my 'account manager' Ross Tyler.

The company has a London address but are working all of the world registering domains to random companies, blocking IP address to UK users and much more.

Below I have listed just a few of the issues I came across -

- My domain was not registered in my name, it was registered to 360digitalmarketing - there has been no explanation why, I ended up having to buy a new domain
- There logo designs where so bad I had to make my own and send it to them.
- Spelling mistakes everywhere
- I didn't get access back of house to my website but have been told my project is complete
- I did a test order and customers were getting emails confirmation from a Muhammad Farhan email address, others did not receive emails full stop.
- Random IP address' were blocked for no reason and they had no explanation why
- I had some analogised done, DNS checks showed lots of errors and technical issues.
- If you were able to get on and not be blocked the whole website was very slow
- the email accounts they provide are more than basic, they are unable to be configured with iphone and outlook
- The deadline we agreed was not met

The list goes on!!

I spent £800 on my this package and lots of potential customers lost. Lesson learnt for me but please don't make the same mistake if you starting up and need a website.

Thanks
Autumn

"I strongly recommend LogoShines"

I strongly recommend this company to anyone who needs their services. There customer service is up to date.




Constant Assistance Limited

"Simply couldn't ask for better service"

Simply couldn't ask for better service, great designs , customer service and very quick and efficient with the designs. I'm so glad to be using logo shines for my logo!

"What other bad reviews are saying is true."

You're excited about your new business venture and you're ready to get started with the branding! The logoshines well designed website, work samples and prices draw you in and you're ready to pay them to help create an impressive visual representation of your company. I fell into that trap, and in my opinion I have reason to believe this company won't last long, especially after reading similar negative reviews, reviews that also reflect my bad experience.

Keep in mind, the people writing other negative reviews aren't just disgruntled individuals, they are business owners, or people with a similar title who feel let down by this company, including myself.

First off, their website says "money back guarantee" do not be fooled by that (other reviews will corroborate with my experience of this ongoing broken promise). I tried very hard twice to get my money back before completion because of constant typos in my simple business name (along with a few other things). I pointed out the error, they ended up sending more concepts with the SAME TYPOS (and many of the concepts were just slight edits of other concepts)! I had enough, I gave them two second chances already to get things right. On my third attempt to get my money back, this happened:

I was talking with a manager and he did a very respectable thing, after I explained the negative experience, he said he would give the money back and since we were only one edit away from logo completion, he would go ahead and finalize it and then the refund should hit my bank on April 7th. I checked my account, and nothing. It gets worse!

I called to get this taken care of, the person on the other end of the phone said it's "impossible to get your money back since we completed your logo". That is understandable if one doesn't know the original agreement, I knew once the manager I had that agreement with was able to communicate with the team then it should be worked out, "should" being the key word.

I called later to see if the manager was available, he wasn't. I talked with my account manager, he said the same words as the other guy, about how it's not possible to refund the money.

I called today, still unable to talk to anyone who has been empowered to make this situation right. The person I did talk to said they talked with the manager I originally had this agreement with and he said that they won't be able to refund the money. I asked for the manager of the manager, he put me on hold. When he got back on the phone the man on the other end said something along the lines of "the man you want me to put you in touch with is the manager of managers, he does not talk to clients". You heard that right, the upper management will not talk to you.

I've already hired another logo company to work on my project. The only reason I agreed to let them finish the logo (with the agreement on getting the money back for having such a bad experience) was because I had a big event coming up and needed some kind of logo on my web and social media. Since that event, when traffic slowed down I stripped the web of the logo, I was settling for the purpose of "something" is better than nothing, and it's free (since I was getting refunded)

I'm not going to beg you not to use this company, that would be selfish of me, of course I want this review to steer potential clients away, but don't do it for me, do it for yourself. If you want logo typos to go unnoticed even after pointing them out, if you want bad customer service or no empowered people on the other end to make things right, if you want simple directions on what to do with certain concepts to go ignored, if you want to feel good about the "money back guarantee" (like I did at first) only to find out it's not a policy they practice, then you should look into logoshines, but first, take an ibuprofen because it's going to cause a headache!

"Avoid them, very poor performance"

Avoid them!
I should have avoided them, too. Nothing worked, except for them to setup an account for me on their website, which worked only after I asked them to check it. They required payment in advance and pushed for website development, although I needed logo design.

- I didn't receive the number of initial designs I was told to receive
- I only received some of it when I followed up, because they didn't keep their own deadlines
- The designs didn't reflect any of the guidance I provided
- There was no response to the feedback or action to improve the designs

"Excellent designs"

Excellent designs, very happy with service.

Peter knew exactly what I was looking for and came up with a great design.

"Been dealing with Ben Rogers at logo …"

Been dealing with Ben Rogers at logo shines. Really happy and impressed with the work he did in the logo I went back to get the website done. Really looking forwards for the out come :)
Very much impressed as I'm a really fussy client .