"Absolutely bogus company to deal with"

Absolutely bogus company to deal with. Beware they are just cheats

"missing parcel"

missing parcel, £6 pound next day delivery to! i am not happy as this parcel was not cheap and ordered on next day for a reason i am now £21 pound out of pocket and no item. i wonder if it will even show up?? i must say i am extremely disappointed

"Worst ever"

Worst ever. 2 days late at the moment. Don't trust them!

"They are cheats and a fraud company to…"

They are cheats and a fraud company to deal with!! beware

"Parcel 2 days late so far"

Parcel 2 days late so far, out for delivery then.. ...nothing. All this after paying £4.99 for next day delivery.

Wonder if it will ever show up?

They handed it over to Hermes apparently, which doesn't fill me with any confidence whatsoever, they're the worst!!!

"Avoid like the plague/myHermes"

Utterly incompetent.

Inaccurate tracking information, no control over their delivery chain, systematically inept, lost parcel just before Christmas resulting in no present for my father, refused to rectify the fault, refuse to engage with you as the customer (their customer is the seller - who obviously is paid by you!), refused to contact the delivery agent and refused to advise on their complaints procedure.

Essentially seem to be a reseller for myHermes which I know (and other Trustpilot users agree) is one to avoid when ordering online - possibly this is simple a sham as other users refuse to use myHermes. Notably their website suggests they use Royal Mail for final delivery - a bit rich given they lodged a complaint against Royal Mail with OffCom!

Would give no stars if I could. How do they have "two stars" despite every review giving only one?

"Crap at Christmas"

Crap crap crap as far as I can see. I ordered two books from D C Thomson a renowned magazine and book company. They put the order out to Whistl and as far as I can see no attempt was made to deliver the parcel. I rang D C Thomson and they put another pack out for next day delivery. Still no attempt made to deliver in time for Christmas. If it is not there by tomorrow I am claiming a refund from my credit card and taking this up with trading standards as well as the boss of D C Thomson. 9369078920425886 is the order/delivery number if anybody is there to care. My 85 year old aunt would like her gift for Christmas.

"Tracking shows it's been received …"

Tracking shows it's been received several times by courier, said they tried to deliver, yet no evidence of any attempt. Now, it seems having found this page, we've now just checked myHermes and it seems THEY'RE the courier and NOT Whistl! We EVEN phoned Whistl, and they said nothing about myHermes even after we said it looks like its being past to different vans. #CantOrganiseAPissUpInABrewery

"Whistl act as a middle man between the …"

Whistl act as a middle man between the sender and the courier. When there is a problem with the delivery, they say its not there problem. I asked for the couriers details and they just kept saying to contact the sender.
Shocking service.

"Unbelievably bad"

Unbelievably bad, a catalogue of errors from start to finish. All attempts to the problems with whistl failed. My advice is to contact your vendor immediately you get a problem and ask them to re-send the item Fed-ex, This is what finally resolved it for us 10 days later