"Slower delivery than I expected"

Slower delivery than I expected - have treated the lawn but so far no real change will leave it a week to see

"There was an item missing from the…"

There was an item missing from the delivery (hence not 5 stars). But when I reported it, the problem was dealt with very quickly and the item replaced without question by Luke.

"New customer review"

I’m a new customer to So & Mo and I have been super impressed with the customer service. It doesn’t matter when I email them for advice, I get a response within hours usually. They have been very helpful so far. I’ve only put down one spring application so can’t really comment at this stage on the effects on my lawn. Time will tell but confident that it will improve. 4* for the customer service and if the lawn improves then it will be a 5* recommendation.

"Outstanding customer service"

Outstanding customer service. Very speedy reply on Facebook and I will keep returning for all of the gardening projects I do

"have seen no impact on the lawn at all"

have seen no impact on the lawn at all, no greener, thicker, healthier, no less weeds - nothing. going to give it a little bit longer but not looking good.

"Amazing result"

Cannot believe the difference after the winter and spring treatments. Gave it a try before spending thousands on laying a new lawn and so glad I did. Can’t wait to see the results after the summer treatment

"No change in grass health."

Used both organic booster and spring feed over the last month with a two week gap between feed. Pretty much no change in grass health.

"I have seen a remarkable difference…"

I have seen a remarkable difference since using so&mo well done

"Absolutely no difference whatsoever to…"

Absolutely no difference whatsoever to grass

"Excellent Customer Service"

Whilst its too early to share what the products have done for my lawn, what I can share is their customer service is above and beyond. Im no gardening expert and have recently inherited a state to fix. Unsure of how to proceed, I contacted their customer support chat to discuss how best to use their products, and indeed how they would tackle the mess I have. They gave knowledgeable insights on how to go about renovating my lawn in addition to sharing where and when their products could help.

If the products are as good as the service, then the team are on to a real winner. Thanks ... so far