"The counter man was unfamiliar with the…"

The counter man was unfamiliar with the stock, told me that they didn't have those fittings in stock anymore. I asked if I could go look in the back of the store to find the fittings that I needed, I found a whole section with all of the fittings that I needed... then it took 10 mins to find the SKU so that he could sell me a Walter 9" cut off disc. This store is not very well run and I would really like to see it improve.

This summer, I tried to purchase TWO brand new 372xp chainsaw from the manager- in person- and was given a cold response "I'm too busy to help you". He took down my name and phone number but never got back to me. I had tried to get Husqvarna parts in the past and was given the same treatment. Seeing as NIS (as we jokingly say around town- never in stock) is the Husqvarna dealer in Terrace, I sold all of my Husqvarna chainsaws and purchased TWO new Stihl MS461 so that I would not have to rely on NIS/Tenequip Terrace ever again for anything chainsaw related.

Please fix this store. Terrace needs a good hardware store, there is a lot of opportunity here.

"Great company to deal with"

Great company to deal with. thank you for the great work

"Très bon service"

Très bon service, j'ai été très bien servi

"The customer service I received from…Robin was outstanding"

The customer service I received from was outstanding. She walked me through every detail and explained everything. Even when there was a small issue from my end we were able to solve it. She is extremely pleasant, polite, and professional. Great experience.
Thank you

"Bon service"

Bon service, bon suivi, très satisfaite!

"Tenaquip répond à nos demandes…"

Tenaquip répond à nos demandes rapidement.
Livraison rapide.
Très bon service à la clientèle.

"SERVICE RAPIDE EN BON ÉTÂT"

SERVICE RAPIDE EN BON ÉTÂT, MERCI

"Outstanding service"

Outstanding service, never disappointed.

"IT WAS VERY EASY TO DEAL WITH TENAQUIP."

IT WAS VERY EASY TO DEAL WITH TENAQUIP.
THEY SET US UP WITH AN ACCOUNT AND THE ITEMS I ORDERED SHOWED UP APPROX 5 DAYS EARLIER THAN WE WERE TOLD
AWESOME

"achats"

bon service,