"Poor experience this time"

Cavendish have sold 2 of our houses in the past, happy with the service so instructed them to act for us again. Eventually sold but not without its challenges, no assistance with viewings (doesn’t work Wednesdays or Sundays, too short notice so gave up asking). Asked for advice on improving chances of sale, shrugged shoulders and said reduce price by X% to register on Rightmove. Very little in the way of sales negotiation, very much left to me to decide on how to proceed. Email to say a sale had fallen through-expected a phone call given the significance of this. Overall a poor experience this time

"Positive and helpful sales team with…"

Positive and helpful sales team with good communications and good recommendations.

"Avoid"

I would advise individuals to exercise caution when considering transactions with this particular company. Instead, I strongly recommend seeking an alternative estate agency when selling your property, there are several reputable agencies in Mold. It is essential for estate agents to fulfill their legal obligation of disclosing any known issues that may impact a buyer's decision regarding a property. Unfortunately, in my personal experience, this company failed to disclose significant information in my case. I was genuinely taken aback by the management's apparent lack of comprehension regarding consumer legislation. As a result, the matter is currently under investigation by the Property Ombudsman.

"The Best"

Fantastic sales team,comprising Huw Lun Gaynor and Caroline who dealt with a difficult sales and purchase lasting months with patience and humour .Their combined professional experience is to be applauded.

"Need more than 5 stars"

Need more than 5 stars! The process of selling our house took 19 months and without the consistent help and support including tears and laughter of Caroline we would never had got to our new house. Any issues and concerns were always supported and thoroughly helped so we could make the process happen. So 100 stars would be about right. Thank you utterly totally and completely x x x

"Knowledgeable and helpful staff"

All the staff were so helpful and knowledgeable. Our purchase wasn’t an easy one but they were all so encouraging and always a pleasure to deal with. We simply wouldn’t have completed our purchase without them!

"Excellent service - We really appreciated how easily it was…"

We really appreciated how easily it was to get in touch with the staff at Cavendish and the support and advice given. The whole team were very professional and approachable and we would highly recommend them.

"Thank you for everything!"

Thank you Cavendish! We used the Chester office for our sale, cannot fault the service at all. The whole process took a very long time, a huge thank you Becks and the team for always being so positive, polite and keeping the faith even when we had given up! Whenever we called you answered the phone, and your communication within the office meant we could always get the answers we needed! My family cannot thank you enough 😀

"Excellent communication and management"

Purchased a property through Cavendish, whilst I appreciate the agents are acting on behalf of the seller, the level of service, effort and tenacity shown to us by Rebecca was exemplary. Emails were responded to promptly, she kept all parties aware of who was actioning what documentation, my particular purchase was elongated as a number of unforeseen issues arose however Rebecca was ‘on the ball’ all time knowing who had to what between various third parties. It gave us a huge amount of confidence that the sale was being managed. In a word, ‘superb’.

"Fantastic service from Cavendish"

Fantastic service from Cavendish. Lots of interest in our cottage - we sold within 48 hours of going on the market. Luned and Caroline kept me informed of the process all the way down the line. Although it was a long drawn out procedure- not their fault- they kept pushing he solicitors along. Nice and friendly gave good, experienced advice when necessary.