"Sukoon is a fraud, keep away"

I am reaching out to share my deeply frustrating experience I’ve had with sukoon insurance after my car was damaged in the DUBAI floods April 16th.
Despite filing my claim on April 27, the process has been nothing short of a nightmare from missed appointments with the loss adjustment officer ( from company) and poor communication to finally being told on the 11th of July (3 months later ) that my claim was declined because my car was supposedly ‘in use’ during the flood ( Which it wasn’t).
In the 3months of back and forth my car has suffered additional damage while waiting for a resolution .l took comprehensive insurance which they rendered useless.

I don’t think l am the only one who has gone through this painful, excruciating experience

"Beware"

I wish I had read these reviews before taking out a policy with this company. Now I have a claim it is clear they couldn't care less about their customers. My claim has been passed to another company who don't respond either. Now 6 weeks and they haven't even inspected the car yet.
Notice the good reviews on here are for giving a policy NOT for dealing with claims. Yes I agree they are good at taking your money. Beware

"AWFUL"

AWFUL, TERRIBLE the worst. Left with zero roadside assitance, an automated whats app bot and no support for weeks. Terrible experience. Do not use them for your car insurance unless you want to be treated like you dont matter. 8 years with fully comprehensive insurance paid and now ZERO care.

"Difficult and slow to handle claims "

Awful in handling claims. Slow. Adds new forms without notice. Not customer centric

"Too much hidden chargers too much…"

Too much hidden chargers too much condition is here I bought platinum packages but this is not covered almost important service Too much whole loop is here in insurance Main thing is In the life is vaccines They not covered in hospital What is bad thing happened Insurance is not telling you When you enter take the plan need vaccine in hospital then you get surprised how much you pay the money I literally just tell don't bought sukon this is trap of insurance just