ROYAL RENTALS

Vehicles & Transportation
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65 reviews
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Customer Reviews about

ROYAL RENTALS

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Mustafa Ahmed

5.00/5.00

"Amazing service from beginning to end!"

I recently had the pleasure of hiring a car from Royal Rentals for a day to shoot a video for my dessert business and I can confidently say the experience was exceptional. From the moment I made the initial booking, the process was seamless and efficient. The vehicle was delivered in pristine condition and the handover was smooth, quick, and thoroughly professional.

I had the pleasure of dealing with a gentleman named Adam, who was both friendly and professional. His personable and humorous approach made the entire experience even more enjoyable. It’s clear that Royal Rentals places a strong emphasis on customer service and attention to detail.

The overall service was impeccable and I couldn't have asked for a smoother rental experience. I will certainly be using Royal Rentals again in the future and highly recommend their services to anyone in need of reliable, high-quality car hire.

15/12/2024

Raffi

5.00/5.00

"Brilliant service from beginning to…"

Brilliant service from beginning to end. The car was delivered to myself in showroom condition. I’ll definitely be using them again – the only rental company worth calling.

15/12/2024

Adil Hussain

5.00/5.00

"Really recommend Royal Rentals"

Really recommend Royal Rentals, cars are clean and well maintained. Has a large selection to choose from. Thanks again

15/12/2024

Jack

1.00/5.00

"Very Poor service - would not recommend"

The pricing quotes change, I was offered a 'price' then the price was increased a few days later. What kind of business is this?

I'm truly shocked at the poor level of customer service, especially from a luxury car rental. My dissatisfaction was met with a dismissive response, which is unacceptable.

Then a follow-up message: '... you didn't get it at the price you wanted 😊' AVOID AND SPEND YOUR MONEY WITH A COMPANY THAT PROVIDES YOU WITH PROFESSIONAL SERVICE.

24/09/2024

Victor Villareal

5.00/5.00

"Hassle-Free Experience"

Super fast communication. the car rented was exactly as described and in great condition. the experience was smooth and hassle-free.

29/07/2024

Robbie Edwards

5.00/5.00

"Hired out the Mercedes AMG G63 for my…"

Hired out the Mercedes AMG G63 for my son’s prom. Car arrived earlier than expected very helpful in aiding vehicle choice and options with car availablity and budget to us. Would highly recommend and will use again in the future for further events. Thank you.

12/07/2024

Mr Thomas

5.00/5.00

"Rolls Royce Cullinan"

Hired for an event. A professional experience from start to finish. They quickly provided a quote when I inquired and delivered on every aspect of it. They were easy to get hold of and easy to work with, from the arrangements beforehand to the delivery and collection of the car. Thoroughly recommended.

24/06/2024

Gary

5.00/5.00

"Audi RS6 rental"

Had a really positive experience with Royal Rentals. Really great customer service and always quick to respond to questions. Rented the RS6 as a present for my son and car was immaculate and great fun to drive. The noise of the V8 was wonderful (makes a change from my Tesla!).

Would recommend these guys over other performance car rental companies.

07/05/2024

Imran Malik

5.00/5.00

"Very impressive"

Had a very bad experience with car rentals in the past, 1 email led to a prompt response, which then led to a great phone call with sales rep Adam.

Had it all sorted within 24 hours, highly recommend these guys and that’s someone who is very difficult to impress.

Well done to Adam, I was very impressed with how quickly he responds to Whats app and was very accommodating at the fact I was very sceptical hiring another car again.

Definitely coming back in future 100%

27/08/2023

mona

5.00/5.00

"Bentley GTC"

Absolutely great customer service. Incredibly attentive to my every requirement & detail to help me to achieve my dream wedding. Cannot recommend enough, just wish we were able to take the Bentley GTC for longer.

22/08/2023
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