"After the disappointment of the courier, excellent customer service "

After the disappointment of the courier breaking my bottles ordered twice, I rated the service one star. Since then the customer service I received has been first class, and I now realise that actually what happened in transit was not the fault of Ellie’s Cellar. I have re scored the service I have had and rated it five stars. I should also add that the wine was really first class thank you Ellie’s Cellar.

"Kept in touch throughout transaction…"

Kept in touch throughout transaction wine arrived early . Lovely wine at good price 👍

"I ordered the wine on the 31st October"

I ordered the wine on the 31st October, as of the 7th it has not arrived. As a new customer I am very disappointed about this. Tony

"Very convenient, cause I live in Holland "

It maybe coincidence, the bottle I selected happened to be one of the favorites of the person that received the gift. It was easy to find on your site, and the price was right.

"Order was ready very quickly"

Order was ready very quickly. Great prices - always keen to shop local.

"Ellie's Cellar offering exactly the…"

Ellie's Cellar offering exactly the wine type I was looking for in the quantity I needed at the price I was happy to pay. All that with quick secure delivery. Very impressed!

"Ordered the case of wine on Tuesday"

Ordered the case of wine on Tuesday, online and received the order on Friday. Really good fast service.
The Portuguese wine was also excellent. Very impressed.

"Was a bit late"

Was a bit late, but all good in the end, sorted

"Excellent service."

Excellent service.

"Satisfactory service"

Satisfactory service