"SCAAAAMMMMM!!!!!!"

SCAAAAMMMMM!!!!!!! WORSE CUSTOMER SERVICE. WORSE EXPERIENCE EVER. I paid $2800 for my wife to flight to the States from Germany with agent Richard Malone and he promised us that my wife could bring our dog in cargo without any problems. when the time arrived for my wife to come back she went to United to make sure she follow the airlines for pets in cargo and they told her they are not doing that since Covid started. I reached back to them(Bansal travels) and they said that yes the dog could travel. It was a lot of back a fort with them; I requested to speak with the managers Zara, Ali (probably made up names) and they call me "liar". After they listen to the recorded call I had with Richard Malone they admitted he made a mistake in offering us the dog cargo service. They told me to call back multiple times after 48 hours, then after 5 hours and so forth and nothing was getting resolve. My wife call them from the States and they keep playing on the phone putting her on hold multiple times; one of the Bansal agents even insulted my wife. I told them I want my money back or no less of half of what I pay and they wouldn't work with me. This Is the worse company ever, NEVER MAKE BUSINESS WITH THEM!!!!!!! NEVER!!!!!

"Scam artists"

Scam artists! I called to speak with JetBlue and this travel agency picked up. They charged $2000 on top of the $1300 flights. Plus when I found out it was a scam and asked to cancel they cancel my parents flights that I booked for them. I hope these people go to hell. Karma will get them. Low life scammers

"SCAM"

They are thieves. NEVER EVER BUY TICKETS FROM THEM.

"It was a smooth experience"

It was a smooth experience

"Muy muy buen servicio GABRIEL me…"

Muy muy buen servicio GABRIEL me atendió y un excelente servicio solo q ahora mismo te go una duda YO DEBO LLENAR algún formulario para entrar a MEXICO Uds. Lo proveen ???

"STAY AWAY FROM BANSAL, DISHONEST THIEVES!!"

STAY FAR, FAR AWAY FROM BANSAL TRAVEL AGENCY!!! Don't put your money in their pockets. They are full of lies!! They are a total rip off!! I gave a one star review only because that is the lowest rating available. It should be a negative 5000 stars. First of all, when I looked online to book a flight with Allegiant Airlines, Bansal's phone number came up, not Allegiant Airlines. How dishonest is that?! The agent helping me claimed I was getting a promotional deal. He booked me with Southwest, saying it was cheaper than Allegiant. Was it really?! Then the agent called me back and said there was a problem with the transaction. It will be credited back to my bank within 7 - 10 days. He needed to have me pay the fee again. Another horrible lie!! Uh, no. I don't think so. I told him he better fix this or I would call my bank and cancel the transaction. Wow, miraculously, he was able to fix the so called issue in about 5 minutes and gave me the confirmation number for the flight. What liers!!! I had to cancel the flight anyway. When I went on Southwest website, put in the confirmation number, the amount credited was $100 less than what I paid. When I called Bansal, they said it was a required penalty fee charged by airlines. Another blasted lie!! I called Southwest. They don't charge any kind of cancelation fee. The $100 is money Bansal pocketed, a steep fee for a $117 ticket. That is NO promotional deal. Then they said the flight amount credited would cost $50 to rebook, required by the airline. Stop your lies, Bansal!!! Yeah, if it's rebooked through you. The airline does NOT charge any kind of fee to use a flight credit. Bansal's selling gimmick is lies, lies, lies!!!! Choose an honest, reliable travel agency. NOT BANSAL!!!!

"SCAMMM!!!"

SCAMMM!!!! They’ll send you a boarding pass and then cancel your ticket before you board!!!!!!! It’s crazy they seemed so legit call your credit card company right away and report fraud and scam !!! I’m giving all this info to my aunt who works at the fbi they won’t be doing this any longer!!!

"I meant zero star, I’d advice anybody that want to book their tickets to not to, they have a huge problem with losing bags, 10days that I’m waiting for my bag and it’s still not here, very poor com to"

I would have put zero star cause i

"I am giving 1 star"

I am giving 1 star, because I have to.
On 5/28/22, I attempted to contact Royal Air Maroc (American Airlines) to reserve a third seat to my flight, due to a injury that my wife received on vacation.
Apparently Bansal Travel has figured out how to intercept calls to some airlines (I have investigated further, and there have been instances of Bansal intercepting calls to Alaska, Delta, United, AA, British Airways, etc).
So- my call was intercepted, and I was 'sold' an additional 'ticket' that did not exist.
Once the transaction was completed (at an exorbitant price), and we arrived at the airport, we were told by Royal Air Maroc (AA) employees that no ticket, under the confirmation code that we received, actually existed.
Fortunately we had already purchased 2 seats, and were able to board, and limp home.
So, after 3 weeks of enormous hassle, letters to the BBB, and the FTC, AND contacting my credit card company of an obvious case of fraud- Bansal (after attempting to coerce me with no refund, unless I ceased any legal action) was 'willing' to refund my money to their company, but told me that to receive a refund from the airlines (a ticket for a later date, that was completely useless,
'suddenly' appeared, that I would have to arrange it on my own.
After some 3 weeks, dozens of calls, etc etc etc, I have finally received my money back- with no help (and some dubious conversations), no thanks to Bansal Travel.

STAY AWAY FROM THIS COMPANY!!!

"I recently traveled to goa by booking…"

I recently traveled to goa by booking from them. There services are amazing and appreciable.