"Fast delivery, great service and pricing"

Great service, quick turnaround and good pricing. Very pleased.

"Avoid Avoid Avoid DO NOT GIVE THEM YOUR MONEY"

Placed an order and paid for medication asked for a refund as it was no longer required. The order had not been processed or dispatched yet they kept three quarters of my money as "vet charges" this is absolute Robbery basically i paid to pace an order. i am now in touch with trading standards.

"Poor customer care"

Loyalty to this online retailer is really wearing very thin. An order was placed in good faith and still has never been fulfilled. It's said an email was sent regarding sending an updated prescription. This never arrived. My account states no update whatsoever regarding any delays or a reason for the delay - which is poor. Meanwhile a cat still hasn't got her medication........

"Extremely reliable and professional…"

Extremely reliable and professional animal medicine delivery. Excellent communication and prices are competitive too!

"transporting insulin"

Am so very impressed with the company, prices, help on the phone and in emails, and the transportation of insulin for my dog. Despatched 1st May from Yorkshire, all the way down to the Isle of Wight and the parcel arrived this morning, 2nd May. The exterior of the parcel felt cold which was a good sign. The insulin was well packaged with ice blocks and insulation. The frozen blocks were still frozen on arrival. Insulin is extremely expensive from the vets, I got a written prescription from the vets for 6 vials, paid a special postage fee for the refrigeration costs and next day delivery - and have made a huge saving. Totally recommend. Very happy.

"Efficient and friendly"

After being let down by a competitor, I ordered medication for my dog with VetMedi. When I had to call to confirm a small matter, the phone was answered promptly and the very helpful lady on the phone resolved my query within minutes.

From order to delivery took less than 48 hours. Highly recommended.

"Have used this company for some time…"

Have used this company for some time and always receive excellent service, our cat needs meds every few months, website very easy to navigate and package received within a very few days. Highly recommended.

"Avoid!"

Avoid!
Ordered medication for my dog. Sent out straight away but unfortunately DPD lost my parcel. Its been over a week and the are refusing to refund me. The house in the picture clearly isn't mine. Terrible customer service.