"Shower and taps needed replacing…"

Shower needed replacing and our kitchen tap, not only did they replace both but suggest better alternatives. Really helpful, kind and friendly guys who did the job quickly! Really pleased and would happily recommend!

"New life to an old boiler"

I had an old boiler which NP Works brought back from the dead. A very professional outfit explaining at each stage what the problem was and how much to fix it. Good time keeping as well.

"Very professional"

Very professional, caring and attention to details was excellent. Communication is key and l must say l was well informed about the progress and at every stage of the work, that made me very relaxed. Highly recommended

"Very professional and great customer service. Would highly recommend"

Nil was brilliant when he came round. We had a leak under the sink and Nil talked me and my daughter through what the problem was. He took a video of the problem and told me how he would be able to fix it. Nil also took pictures of the pipe so I could see the work he had done. I texted Nil in the morning and he was able to come round and fix the issue even thought he must have been working since early morning. Also recommended what we needed to do as an after care as the floor was really damp from the leak. I would use Nil again and hope to get his help in the future for my bathroom. Thank you. Great service and great customer care Beatrice

"Great quick service"

Neil and his team dealt with a problem with our taps and hot water pressure swiftly and professionally. Would recommend and use again.

"My husband and me"

My husband and me, recently moved in this new house,and the very next day experienced some problems with the hot water. Nilesh, very generously agreed to come and sort the issue even though it was a weekend.

The problem was solved temporarily then. However, later he managed to diagnose the root cause and fix it permanently.

He is a thorough professional, trustworthy and down to earth person.

We are very satisfied with NP services and highly recommend them for any kind of maintenance and repair works.

"Good efficient service"

Good efficient service. Nil explained the new smart system he had just installed, all looks good!

"Alway great work; would recommend"

Have used Nil several times now. He always does great work and explains everything that’s going on during and after. Very professional too.

"My boiler broke on a Sunday afternoon"

My boiler broke on a Sunday afternoon. I had another plumber come but the problem remained unidentified. Neil came and was quickly able to find the underlying problem as well as fix my boiler. He came late on a Sunday and at short notice which was really appreciated. Owing to the scale of the problem the required work was not able to be fulfilled on the Sunday, but given it had left me with no heating or water, Neil made sure that my work was prioritised on the following day which was really really appreciated. I cannot recommend his services highly enough, he was professional and efficient and we are really happy with the work he conducted.

"Excellent service and follow up care"

Excellent service and follow up care - would definitely recommend!