"They threatened to kidnap my dog!"

Horrendous experience. Paid £120 in advance to move a dog 30 miles one way from Frodsham to Bolton on a dog courier service. On collecting of the dog they asked for £25 more for car cleaning as the dog wasn’t in a cage. They actually advertise that your dog doesn’t need to be caged! I had also provided a travel harness. They had not mentioned any additional charges at booking. My dog wasn’t sick, didn’t wee or poo and was as always perfectly behaved. I took a photo of the boot when he arrived to refute what was clearly a regular scam.
He travelled in the boot stood up.
When I refused to pay any extras at this vulnerable moment they 1. Threatened to return the dog to Kennels and 2. Me with the police. They only agreed to return my dog when I said I would take them to a small claims court for breach of contract and the additional charges I would incur from the kennels.
I agree with taxis charging drunks for puking in their cars, but I had already paid through the nose to move this dog, they knew they were moving a dog and he had done nothing wrong.
This is a taxi service, definitely not the animal courier service they are charging for.
We have not already posted a review on Trust Pilot. Savanna my daughter posted a review on Google. Given the very bad day your company caused this house I’m not surprised you are getting bad reviews. I also have a photo of my clean dog emerging from your car in the harness you claim we didn’t supply.
At no point was my behaviour threatening. Pointing out that your company were behaving in a fraudulent manner, effectively scamming people when you have their dogs, is very restrained in the circumstances!
Your driver clearly wanted to make more money over and above what you charge. Pay your staff more or employ more honest people.

"Good Service!"

We have booked a private car to pick up from Manchester airport to our site and their staff provided a very great service to us! Paul, our driver is very nice and helpful. I will definitely recommend this company to my friend.

"Excellent service"

I was collected efficiently from Manchester airport and taken home in style. Every aspect of the service provided by the company from bookìng to execution of the transfer was excellent and I will certainly use the company for future travels.

"Beautiful"

Delivered my kitten from Manchester to Sheffield, and was incredibly professional. Very reasonable fee, provided a travel case when I didn't have one, and updates throughout the whole process. Also the driver was incredibly nice and even kept the kitten company.
Would 100% use again
Thank You!

"Best private Taxi service I ever used."

I usually don’t write reviews however I used this taxi service recently to travel from Manchester to Leicester and because I live with vulnerable person I had to take extra covid-19 precautions while travelling, and I can say this is the best private taxi I ever used. Helpful customer service . The driver arrived on time, the car was super clean, spotless, the driver was so friendly and he put on his mask all the way. I felt so safe and comfortable and will be using it again definitely .

"Outstanding service"

This is by far the best taxi service I have ever received! Not only was it fast and efficient when I booked a car, with very helpful and on the spot customer service via the online chat, but also smooth and enjoyable with a clean and modern vehicle.
The driver took care to keep any conversation going while adding new pieces of information to the topic, because of it, I didn't even realize when the 25 minutes drive has ended.
I enjoyed the trip, and I will definitely rely on this company again in the future. I highly recommend their services!

"Great service!"

I used this service a few days ago in Manchester city centre to get to Manchester airport. The driver was on time, extremely nice and friendly during the whole trip. He took all the precautions against COVID, respected the safety distance, wore a mask and provided me with hand sanitiser. The price was very reasonable and the service provided was great. I'll definitely use this service again and recommend it to everyone I know.

"Perfect service !!"

I found this transfer service, after a disappointing experience with another company and was amazed. Clean big vehicle, arrived on time, safe driving and very friendly. I was travelling at 4 in the morning alone with three kids and I won’t book with another company again !
Thank you

"The service was amazing"

The service was amazing. I used the transport service by booking online, this was the first time using this company which was absolutely perfect experience. The driver was very friendly and journey was wonderful. I would definitely recommend it.

"Friendly, efficient and competitively priced."

Booked an airport transfer at short notice. The lady I spoke with on the phone initially was extremely helpful and professional, and the booking process very efficient. Vehicle was spotless and the driver was excellent, particularly as he made sure that my son, who had reduced mobility due to a knee injury, was seated comfortably for the journey. I had never used this company before but will definitely make them my first choice in future and would highly recommend them.