"Gave good advice re type of bulb I…"

Gave good advice re type of bulb I wanted. Delivery was prompt and prices good

"Good choice of products"

Good choice of products, and the item I ordered was delivered promptly and in good condition.

"Very helpful expert advice"

Very helpful expert advice from David. Great to have assistance in sorting through huge range of products.

"Easy"

Easy to order on line, fast delivery

"Really easy and pleased with purchase"

Really easy and pleased with purchase

"Good website, great service"

Good website, very helpful and good service.

"14 months and waiting"

Ordered Philips Signify CorePro LEDlinear ND 7.5-60W R7S 78mm 840. Initially, they sent the wrong product. After 14 months, we are still waiting for the correct product to be delivered or for them to make a refund.

Contacting me by telephone over the New Year Holiday was not appreciated.

A good review should be the result of supplying the products in a timely manner and not a plea over the telephone referring to it being a family company etc. I have the same expectations from all companies regardless of their ownership.

The bulbs did eventually arrive.

"Plenty of choice"

Plenty of choice. Good prices.

"Helpful and knowledgeable"

Had two orders from them. After a delivery problem with the first order they were extremely helpful in sorting it out. Bonus points for being able to speak to a human being! I recommend them.

"Good customer service"

Arrived in good time. One item was not in stock so they phoned and suggested an alternative which they sent without charge. Good service.