"I would have given a better review but…"

I would have given a better review but I rang your company to have someone come out to fix my blinds. They are still under warranty and after a few months of installation they have a problem.

"Having never bought curtains or blinds…"

Having never bought curtains or blinds before and having no idea what to buy or how to go about it, we found Sara (our consultant) very knowledgeable and helpful in explaining what would be best for our apartment. She made the whole experience easy (the hardest part was choosing colours, haha).

"We waited many more months that what…"

We waited many more months that what was promised. Victory would never make courtesy calls to inform us of delays. We constantly had to ring and ring and ring. We were told someone will call you back. I had to drive to the Springvale office several to get answers on our job. The job was finally completed a few weeks ago, but one of draw cords is very difficult to operate as it has been installed too close to the wall. We have left messages for someone to return To adjust this, but of course no one will return our call. A very disappointing company that is not transparent or efficient in their business practice. it seems we will have to get an opposition company to fix the issue. The other point is we still have more rooms in our home that require curtains or blinds. Instead of Victory working with us to resolve problems and get the second lot of work, they just ignored us and the sales rep would return any calls to us despite many many calls - how do you run a business like this??
Mark and Chris Stephens

"Our experience with Fiona from Victory…"

Our experience with Fiona from Victory was excellent from start to finish, her advice was what led us to a fantastic outcome and we are really happy with our final choices. Highly recommend Fiona.

"Very bad organisation cant organiser …"

Very bad organisation cant organiser raffle and a pub

"Great communication, great product"

Great communication, wonderful installers and I love the end product. Highly recommend and would use again.

"Quick friendly service."

Quick friendly service.

"Very happy with my new shutters ..good…"

Very happy with my new shutters ..good communication and professional staff at all stages from quoting through to installation

"I gave this rating due to poor customer…"

I gave this rating due to poor customer service otherwise victory blinds are good.

"efficient and well looked after"

efficient and well looked after