"Customer service terrible"

Their products were great but their communication and customer service was terrible. I needed to ring approximately a dozen times to follow up on my order and they were very rude and made lots of excuses. They never got back to me when they said they would. They weren't able to commit to a time for installation - I needed to keep the whole day free and get told a rough timeframe that morning.

"Fantastic informative advice.."

Fantastic informative advice... so far she good .. will know more after installation/s

"Everything went well with the…"

Everything went well with the installation but I had to have the technician return as one blind did not ascend or descend properly as it was dragging on the pulley. I would have also like to have heard from the office as to my level of satisfaction. Please also give me an idea as to how to clean the blinds as one has a stain from the kitchen and I am not sure as to how to address this without causing damage - thank you

"It is a long sorry story and we are…"

It is a long sorry story and we are still waiting for a blind to be replaced. If you are serious about your quality,call me on 0417328899
Do yourselves a favour and don't play the Victory blinds song continually while the customer is on hold.I heard at least 20 times in a row!

"Perfect experience"

Perfect experience, perfect blinds. Couldn’t fault anything in the entire process.

"Unfinished job"

Job wasn't finished took them over a month to complete after 4 calls and each time they say someone will give you a call and never happened. When someone finally came out to finish the job the brackets where ordered in wrong so still waiting for job to be completed.

"I needed my new blinds to match one I had previously"

I wanted two blinds to match one I already had in my lounge room but when the blinds were installed they didn’t quite match. No problem said Sanjaya and he got the original blind fabric changed, keeping all the same framing and pull chords etc and I didn’t have to pay anything extra. He was tremendously helpful and nothing was too much trouble.
I wouldn’t hesitate to recommend Victory Blinds Glen Waverley to anyone!

"Second time that i have used Victory…"

Second time that i have used Victory and have found them competitive and honest in there presentation and the installation team were top professionals will recommend to others

"Excellent experience with Victory…"

Excellent experience with Victory Blinds... exemplary service and quality for a good price. We are very happy with our automated outdoor ziptrack blinds.

"Experienced professional installers who…"

Experienced professional installers who went one step further and fixed my old blind brackets that I purchased from you a few years ago