Smartway Energy LTD

Utilities
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27 reviews
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Customer Reviews about

Smartway Energy LTD

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Dennisia Akran

5.00/5.00

"“I had a service appointment at my…"


“I had a service appointment at my house today, with Mubeen Tahir. I was very impressed with him and the company. He was punctual, arrived exactly when they said he would, and conducted himselve with the utmost professionalism throughout the visit. He clearly explained what needed to be done and completed the work efficiently and effectively. It’s refreshing to work with him and a company that values both time and quality. Highly recommended!”

Dennisia Akran

09/01/2025

tracey

2.00/5.00

"Terrible after care."

The after care is terrible. I had a boiler and loft insulation done and there was damage to my ceiling a broken bed and bedding ruined to another room . I contacted them and was told it would all be resolved . I waited nothing . I put a review on and was asked by company if I would take it down and they promised to sort out the ceiling and compensation for the bed and bedding. Twice I've waited all day for someone to come and fix the ceiling now , no one is picking up the phone. Mite I add when I mentioned to a so called manager about what would happen about the bed and bedding he laughed and said you got to understand there may be some damage. Even though I had been told at the beginning that they would sort it all . He finished the call with Happy Christmas and put the phone down . This did not run smoothly for me. I'm afraid the ofgem echo4 complaints department is my next call to report my experience and try and resolve this.

20/12/2024

FWood

5.00/5.00

"THE BEST SUB-CONTRACTORS🌟🌟🌟🌟🌟"

Cannot give these workers enough stars…. 🤩 they did a First Installation Central Heating System in my 91 year old mother’s old Victorian house. They worked so hard and tidied up each day… the house was filled with her furniture and they worked around her and were just THE BEST … cannot thank them enough 👍 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

14/12/2024

Mr B Salih Hussain

5.00/5.00

"Abdil very good for organising and…"

Abdil very good for organising and dealing with the paperwork and very good we very happy he delte with us we recommend him thanks to him

13/12/2024

Darren Eustace

5.00/5.00

"Nice meet u my friends "

Nice meet u my friend. And other colleagues worked hard last few days done good job

27/11/2024

Claire

5.00/5.00

"Excellent work"

Came and fitted a boiler cleaned up after themselves. Work was carried out professionally, the guys were very nice and polite they explained everything what they were doing kept us informed, excellent work,

27/11/2024

Nizar Ibrahim

5.00/5.00

"Mr Remazan very hard worker and very…"

Mr Remazan very hard worker and very understandable ,he's a kind person and fast with his work along with being respectful to everything I ask him to do.

26/11/2024

L.Bantten

5.00/5.00

"Boiler exchange"

Boiler exchange. Ramsey was very polite and explained what he was doing and how it all worked after being fitted. Was done in a very professional way and all left clean & tidy.
Hard working guys and would recommend Ramsey for any gas work needed.

24/11/2024

Mr A S Morton

5.00/5.00

"Efficient, professional, genuinely nice people "

Efficient and professional, they work hard to provide excellent customer service and quality workmanship. Genuinely nice people to deal with.

21/11/2024

Ashley Collins

1.00/5.00

"Terrible experience"

Terrible experience. Was told yes I was given a grant for boiler and surveyor would be out today at 11. For me to ring them and be told that sorry we rang the wrong person and I wouldn’t get a grant. Took the day off work. Very disappointing and unprofessional outfit. Getting hopes up for people that need it the most. Do not use

14/11/2024
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