"Scott prepared a schedule of condition…"

Scott prepared a schedule of condition for my lease.

Very personalised service, great communication throughout.

"Poor communication"

Poor communication. Was told the survey was pencilled in for a particular day subject to availability. Didn't hear anything back so I later wrongly assumed that the survey had taken place on that date. I later asked for an update, no reply for a few days. Found out from Estate Agent that the survey took place a week after that date the surveyor company gave me which I found odd as the surveyor himself hadn't told me that. I messaged James Scott associates who said the report would be with me the next morning. He did not give me an explanation nor an apology which I thought was odd. Next day no report sent. I messaged James Scott associates again. Told it would be with me the next day. This time with a brief apology.

I was sent the report the next day. There were a few exerts that were identical in places.

"We had a level 2"

We had a level 2
Survey done. Good communication through both social media accounts and email.Thorough report received.
Good service.

"James Scott Associates carried out a…"

James Scott Associates carried out a level 3 building survey using the latest equipment including drone footage which was very impressive, we couldn’t recommend them highly enough and will be using them again in the future

"dilapidation survey and rectification proposal"

Carried out a dilapidation survey to one of our commercial properties and provided a schedule of condition together with rectification proposals and costings . Very professional with excellent report and advice. Highly recommended