"Always top service"

The reception team are great - very responsive. The advice we have received from the advisors is all very well researched and relevant. I am really pleased our leaseholders' association joined the FPRA and I would recommend other leaseholder/tenant associations to do so too.

"prompt, concise and articulate responses"

We have been a member for a number of years, and rarely have to utilise the service, but when we do a prompt, concise and articulate response is given.

Would recommend all Residents associations have them as an aid.

"I requested advice on a legal matter…"

I requested advice on a legal matter and received a reply within 2 hours, with the offer of further help if needed.

"A very quick response to my queries"

A very quick response to my queries. Very pleased with the reply. Thankyou

"Invaluable service"

The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your specific question as well as practical. We really value being members as it helps us to learn and stay informed so we can follow best practice. Thank you.

"Very detailed reply to query"

I put in a fairly complicated query on behalf of our management committee and got an 8 page reply summarising the legal position, including some things I hadn't thought about

"They always give excellant advise"

They always give excellant advise to our Residents Association for use in our struggles with our Landlord. If a legal point comes up, everyone immediately looks at me says 'ask the FPRA they will know.'

"Prompt and full advice"

Our right to manage company has a difficult situation with our freeholder regarding further development of our block of flats.
FPRA responded very promptly and fully to a complex query that we submitted, confirming our understanding and giving some helpful advice.

"Very professional and well-informed advice."

Very professional and well-informed advice received within about 10 days. Very helpful, answering all our queries. Thank you Nicholas.

"This is a company that is trying to…"

This is a company that is trying to prevent leasehold reforms rom being carried out by the government. Leasehold properties are affecting millions of people who bought their property. Leaseholders are being exploited with escalating ground rent with some doubling every 10 years leaving homeowners unable to sell their property. Ground rent does not provide any services but instead is a revenue for landlords which this company wants to support. Uk is the only country that has leashild system.buyi g a property should mean you own it outright instead we have landlords making money out of people's home or charge you to make any changes within the property. This company has no morals or integrity . Leasehold reform will happen and this company needs to stop trying to prevent it from going ahead.

There is no misinformation in my review. It's public knowledge that this company represents the rights of landlords and is against the banning of leasehold