"Helpful staff (especially Jamie) and great showroom"

The (Frome) showroom is great for being able to see the things you might buy "in the flesh" - when you're spending a lot of money on a shower enclosure (for example) I'd rather do this than buy something unseen and untouched from a website.

Jamie Knight was very helpful and informative throughout the whole process, including over a month after my purchase, after everything had been installed, he arranged for the manufacturer to send me a replacement plastic cap for the shower door frame (I suspect my installer might have misplaced the original!)
He was also not in the least bit pushy, letting the products sell themselves and helping me to work out which was the most appropriate for my needs.

I also interacted with other members of staff at a couple of stages - Tara & Louise - and they were both very helpful too.

Thank you all.

"Great experience - Jamie very helpful"

Great experience buying both our main bathroom and en-suite. Able to beat prices from elsewhere and Jamie was extremely helpful at every stage of the process.
We’re so pleased with it all thank you, if you we need any other items in the future we will be back!

"Great Experience"

Currently refurbishing a house and needed to refit 2 en-suites, a bathroom, a cloakroom and a toilet. My builder suggested I visited the Honiton branch which has a very good showroom with a wide range of products. Worked with Maddie to finalise the designs and select the sanitary ware. Maddie added value with her knowledge available products, suggesting alternatives where necessary. It proved to be quite an iterative process but Maddie showed immense patience and saw the job through to a final order.

"Very helpful"

Very helpful, patient, not pushy and resolved my mis-order of one item with great grace. So a really good place to buy from and source through. Communication always top, thanks, Tara Sims. Perhaps a final double check run through of ordered items would have got the fifth star!!

"I would highly Escape Bathrooms using Tara Sims"

I would highly recommed Tara Sims from Escape Bathrooms she was always available and always called back .Very positive and helpful and going the extra mile which is very rare these days .Paper work, quotes detailed and correct every time, deliveries timing agreed and its was deliver on time .One item was slightly damaged on delivery and a new one was ordered that day .A few days later it was replaced .Quality of products suggested were exellent we had our own design but Tara guided us through the process and recommend the best bathroom fitter/installation.
We had a complicated bathroom to install and
Alex was a one stop shop did every thing himself Brilliant .
We highly recommend Escape Bathrooms using Tara Sims !

"Alys Hennessy at Escape Bathrooms and…"

Alys Hennessy at Escape Bathrooms and Kitchens in Axminster designed a great new layout for our bathroom and kindly , patiently and expertly guided us through the process of the renovation. We love our new bathroom.

"good so far"

Leah was very efficient polite and engaging experience good so far!

"Served today by Bobby a genuine guy"

Served today by Bobby. Found exactly what we were looking for. Quality products (as per) and excellent advice and recommendations. Very knowledgable. Can’t speak highly enough, so glad we popped in :0))

"Fantastic customer service!"

Becky at Escape Bathrooms could not be more helpful! She quickly identified the product I needed and organised speedy delivery. My bathrooms all look amazing and she is excellent at helping to choose the right mix of elements to give a quality finish. I would definitely recommend their service.

"very pleased with the kitchen and Becky…"

very pleased with the kitchen and Becky is a star, nothing is to much trouble.
i had a small issue which may i say was not Escapes fault but as soon as i made Becky aware it, she went out of her way to sort it with the supplying company .
Well done Becky