"Everything went smoothly"

Everything went smoothly. Knowing that an efficient, competent and committed person was in the “driving seat” was very reassuring

"Everything went well"

Everything went well - very impressed with the arrangements

"All arrangements went smoothly kept us…"

All arrangements went smoothly kept us up to date on the holiday would recommend 👌 them

"Despite it being a group booking"

Despite it being a group booking, I was kept informed personally
Always polite & helpful
Everything was arranged well

"An amazing Manager in Douglas Moss"

Great rapport with Douglas Moss helped make things move smoothly during the reservation/booking the trip process. Easily and promptly answered all our questions prior to making our commitment to the trip. We are from across the pond (Canada) but still come back to Bressenden Travel and Douglas in the U.K. for our European travel needs.

"Attentive Service!"

I most appreciate the one-on-one attention and the specific, timely answers to questions--no matter how many I asked. When I was shopping for a UK tour in December, I asked questions on two or three websites. Bressenden was the only entity who replied, and the manager and I began a wonderful email correspondence that ended with my family booking a Costsavers UK tour as well as an Evan Evans London tour. He took my credit information over the phone at a time convenient to me in the USA and supported my planning at every stage. When he wasn't 100% sure of the answers, the manager at Bressenden still gave me helpful suggestions for finding my own answers. He arranged airport transfers and gave great tips to make us feel secure in our travel plans, which went smoothly. We had a truly wonderful time!

"Douglas Moss - you are champion "

We were so fortune to have Douglas Moss to look after our booking. Not only that, he always kept us updating with our booking by emailing us, reminding us the documentations required for travelling and recommending other tours or transfers to us.
We really appreciated this little service that hardly exists today.
Also, he is professional and approachable to talk to.
Thank you again, Douglas.
I will deal with him again in future and refer him to others too.
He is an Asset to the company.

"Great service"

Great service from Doug at Bressenden Travel! Doug organised our recent tour of Ireland, he recommended a great tour, answered all my endless questions very quickly and efficiently, and made the whole booking process very easy!

"Excellent comany to work with"

Booking a tour to the Lake DIstrict was made effortless by the efficient and helpful advice and info we received. All the info arrived promptly and Douglas responded to other questions that were not part of the tour - how to get trains in Britain. The B&B recommeded was fantastic and was the tour company, Rabbies, and the guide, Darren. We even received reminders and itenerary just days before the trip. Excellent experience thanks to the arrangements made for us.

"Two day tour to Windsor, Bath etc."

Douglas identified the best tour for us and provided excellent support each step of the way. We had a great tour and really appreciate the travel service. Highest marks to Douglas!