"Holding my money for an "unknown" amount of time after they made a mistake."

Dismal. By their mistake, they approved a bond for a car title for me. After lots of back and forth, literally TEN DAYS of correspondence with me as the intermediary between DMV, tax collector, and Surety Solutions, I was told they could not issue my bond. Okay, annoying, but that's okay. They tried to get things right up to that point and were polite. They told me they would give me a refund.

One month later and I'm checking my credit cards, but guess what... no refund. Nice. I email them and they tell me that Arthur J. Gallagher, the new owner, instituted a policy where they put my money in a black box to ostensibly be reviewed for refund. Not only that, but after holding it for a month they told me it would take an "unknown number of days" more to get a refund to me. It's not my fault you approved my bond as I'm not the one claiming to be a bond expert here, that's your responsibility. There's nothing complicated about it, stop fondling my hundred bucks after we dissolved the bond that I paid for and give it back.

"you guys did exactly what you said…"

you guys did exactly what you said you'd do. the title was accepted by the DMV without issues. i would recommend you to anyone who asks me for this type of service.

"Surety solutions"

Surety solutions, strangely enough, was the only group that understood the needs of a new broker. They didnt waste my time asking me to find figures for past non extant business, or, fumble around their script. Will do business again.

"Quick and Easy"

Quick and Easy

"Thanks for your help"

Thanks for your help. Everything went well at DMV

"Reasons why"

Fast. Easy. Effective. Professional.

"This was a quick and effortless…"

This was a quick and effortless process. Received documents within a couple days. will use this service again.

"Surety Solutions help me with a notary…"

Surety Solutions help me with a notary bond. The process was simple, and they were very helpful when I did need help.

"I’m brand-new to using this company but…"

I’m brand-new to using this company but so far, it has been very easy and convenient.

"Great company"

Great company, fast shipping, California bonded titles worked.