LoanMart
Lydia
"Very unhelpful"
Don't expect them to work with you if you have issues repaying your loan. All they want is their money. I get it, but it costs nothing to be nice and a tiny bit flexible.
customer
"Loanmart is always willing to work with…"
Loanmart is always willing to work with you on your payments they are very nice people
Charles Martin
"Sui made everything easy"
Sui made everything easy. I would try again if I needed $ in a crunch. VERY expensive so only for emergencies. Call Sui - she will make it happen for you.
Edmond Butler
"Ughh…"
15 minutes for funding after its scanned into the UPS system. That was hours ago and nothing. Can't get anyone to take my call. If this is the service you provide everyone I am truly surprised you are in business. Yes, I called on Sunday because I had to, the person who answered the phone assured me that a loan officer would call me right back. That was at 11:43am central time. 5 hours later
nothing. Don't tell someone a loan officer is there and can help then have nothing and I mean nothing happen. During my last call I was informed that they went home early. Absolutely ridiculous
Angie
"Better Instructions"
Better in structions on how to use the UPS label and to look into the Spam folder for the instruction barcode to give to the Walmart Super Center Money Place for the first time people that have never went there would be helpful.
I had to make like 5 calls to figure out all of those things.
Missiejen
"Too much back and forth communication"
Too much back and forth communication. Should have been able to complete the process with far less delay.
customer
"Simple"
Simple, done in a day and a fantastic, friendly and knowledgeable team to work with.
Xavier James
"I would give them zero stars if I…"
I would give them zero stars if I could. These people want so many documents it's ridiculous and then when you give it to them, they tell you they need more. I'm talking to a different agent every time I call and getting told different things. Horrible experience.
customer
"Worst financial decision I ever made…"
Worst financial decision I ever made period.
Shawn Jung
"My $1900 title loan was easy to get…"
My $1900 title loan was easy to get after paying on it for 12 months at $170 a month. My payoff is still $1500. This is ridiculous and a very high interest I don’t recommend.
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