"Bought a stator off them for CBF1000"

Bought a stator off them for CBF1000. It failed 2 months later. Tried to email them re warranty, but haven’t heard back from them. Poor product and poor customer service

"Excellent service"

Excellent service - quick delivery.
Ordered a RR23 for a CBR1000F Tuesday and got it Thursday in DK.
Good guide to replace the unit - very prof.

Recommended

"Appalling Machining Quality"

I was very disappointed when I received my kit from Electrex. The finish of the machined components is really not up to what you would expect from this £280.00 kit.

What is possibly illegal is that the pictures shown on their website of the kit components do not reflect the parts that are received.

The stator plate had a terrible finish to the face. Crudely machined and unfinished. The website pictures show a nice detail of the Electrex engraving that is not present on the item received. I guess this is a cost cutting exercise.

If this was not bad enough the rotor was covered in machining scratches. Again, the picture on the website shows a nice clean rotor with no scratches.

As an engineer myself, I am all too aware of how finishes and scratches can be taken out or improved with little time spent if you have the correct machinery. Electrex have the means to improve the finish on this product but they do not. They also will be all too aware that the pictures on their website do not reflect the items they are sending out but they do not change these.

It is disgusting that their website sales pitch is dishonest and when questioned about this, they did not offer a solution, they did not offer to change their website pictures to a true reflection of the goods they are sending out, just an if you don't like it send it back attitude.

Extremely disappointed.

"outstanding!!"

this company based in Oxfordshire,make motorcycle electrical components,(alternator stators,etc.)..their ordering and dispatch departments deserve big thumbs up,quality better than original(Triumph) part,1/3 the cost of genuine,year's guarantee too.Sent VERY rapidly,well packaged too,very pleased :)