"order dispatched on the same day"

order dispatched on the same day. arrived 2 days after.

"excellent support"

I got an excellent support to finalize our order and to fulfill our complicated administrative requirements.

"Double VAT charge!!"

Overpriced, slow shipping and sourced from overseas so don't be fooled by the UK shopfront. This company charged me VAT and then I received another VAT invoice from their importer. Would be fine if they tried to sort this out, but firmly attempted to fob it off onto me. Won't be using again.

"Fast delivery for a broken cable"

Fast delivery for a broken cable, a bit expensive but not time to repair it in the lab.

"Good communication and quick repsonse!"

Good communication and quick repsonse!

"Helpful support"

Customer Service was friendly and responded very quickly to questions.

"Problems activating the software"

I finally managed to use the software after two weeks trying to solve the issue. Many thanks to the techniciatian :)

"The reply was quick and kind."

The reply was quick and kind.

"Item as described"

Item as described, shipping fast, Thank you

"Easy ordering on be half of institutions"

Ordering from the website was robust and clean. The E-commerce team members were also very open and helpful in instructing the procedure. I asked for a quote before ordering, and I gave it to the University to order the product. There were some issues for my University to proceed through the webpage. However, the E-commerce team accepted my profile on Behalf of the University and I could quickly order the products with an invoice for the University