"Are customers valued?"

After almost three weeks of waiting on my order, and no contact from D'Angelico other than order confirmation, today I received two robotic "your order has been cancelled" emails. No mention of "sorry for the inconvenience", "your business is appreciated", or even "sorry, our supply chain is jacked by the pandemic and we ask for your patience". I realize the emails are automated. I also know such courteous statements can be programmed into automated messages.

Such customer responses make me rethink continuing to wait on the D'Angelico guitar I've been waiting on for four months. If this reflects how emails are thought through I'm becoming concerned about the D'Angelico's ability to deliver the guitar I've been waiting on since January.

"Always great and rapid delivery from…"

Always great and rapid delivery from D’Angelico. Their quality in guitars and accessories is unmatched.

"Frustrating Experience"

I made an online order over two weeks ago and still have not been updated/notified. The shipper hasn't even received a tracking number yet according to the tracking app that you're required to download. Have been waiting over 6 months for this product to be available/in-stock (Gold Skyscraper Truss rod cover). Frustrating experience.

"Order was fulfilled and shipped very…"

Order was fulfilled and shipped very quickly! Great product!!

"Great service!"

I made a simple order for a t-shirt from the website, and the company threw a few stickers and guitar picks in the package, to my surprise. Thanks, D'Angelico!

"Exceptional guitars!"

Exceptional guitars!

"The Fulton - a great 12-string"

What a great 12-string. It plays well above its price point. Very smooth-playing neck and the grand auditorium body shape is very comfortable. Sounds great acoustically and plugged in. The on-board tuner is perfect and makes things much easier. Extremely solid and well-built. I bought the matching hard shell case separately.

"Premier Mini DC Fiesta Red"

I love this guitar. It has great tone that is so versatile depending on the pickup switch. You can go from ZZ Top to B.B. King and hit a lot of stops in between due to the smooth tone knobs with excellent variation. Besides the versatility, it is beautiful and I really like the Fiesta red color. I also much prefer the size of this guitar to the larger semi-hollow body styles. The D'Angelico strings that came on the guitar are wonderful. I didn't think I would be happy with them and would have to restring with my favorite DR Pure Blues. Not so, these strings are awesome. I am sold on D'Angelico guitars. I am so glad I took the chance on this little beauty.

"The pick guard is very nice"

The pick guard is very nice. it was delivered in a timely manner. I needed to move the forward mounting hole in the guitar. The guitar was an XL-1A. I added a magnetic pickup to the mix with the use of the purchased pick guard. it all turned out great. Thank you D'Angelico guitars for making this conversion / upgrade possible

"Easy ordering"

Easy ordering, discount applied automatically, fast free shipping.