"Would not recommend unless you have the patience of a saint"

Sue Inker was an amazing trainer and the course content was great. However that’s where it ends for me.
An expensive course, awful lack of communication, conflicting dates and empty promises and I have just received my certificate 7 months after completing the BIA course.
Colleagues who did the same course (at half the price) elsewhere, got theirs 2 months ago. Don’t be fobbed off by “all unis are the same” which is what I was told again and again.
Their small print says 3-6 months but that’s not the case.
Won’t be recommending to colleagues or returning for any other courses there.
Teeside university who provide the marking and certification are just as poor in all aspects.

"BIA course delivered on 6th-9th December 2022"

BIA course delivered on 6th-9th December 2022 by a very good lecturer. But I am giving it one star because 6 months after the course, we still haven't received any results or feedback about our assessments. Imagine if you have to resubmit them it could be 2 years or more before you are done. In addition, there is no clear communication about when the results will come out, imagine having to wait this long for a certificate. Appalling!

"I signed up for the BIA course which is…"

I signed up for the BIA course which is to progress practice in require, this training and certificate is a requirement in order to complete new role.
Signed up easily and attended 6th-10th dec 2022 no
Issues.
Assignments submitted both January and February.
I have done all the hard work but between this provider and Teeside University there has been no marking of assignments or feedback .
This was voiced to Bond Solon twice before they responded explaining the delay was due to a backlog
I questioned why they continue to put courses on when there is a delay- no reply
I questioned why they would not inform people prior to course being on- no reply
I asked length of time
I was advised they usually do this within 3 months but will be 6 months at latest
By 6 months no further outcome
I have proceeded with a formal complaint to the university and request for my money back as both cannot seem to provide me with a sufficient service
Even if the complaint essays came back today i might not have passed and need to resubmit which could mean i would be doing this all again
I feel stranded with it all as its preventing me from undertaking further work

My advice , don’t undertake this course due to existing backlog they don’t tell you about they dont seem to care

"The training has been interactive and…"

The training has been interactive and educative for me. My knowledge of record keeping has improved.

"Tony was hugely knowledgeable and…"

Tony was hugely knowledgeable and shared so much of his wisdom, hints & tips. I particularly enjoyed the Web Searching techniques segment and social media ones, I learned so much!

If I had to make a suggestion for any improvement it would be to try and add a little more interaction, maybe scenarios to investigate ourselves using the techniques explained to us in the course.

Thank you :)

"Discussions between Experts course you…"

Discussions between Experts course you attended on 23/03/2023

An outstanding course, I feel privileged to have attended this course, I am motivated and excited to continue learning more. I look forward to applying what I leant for my future discussions with Experts.

"Disclosure training - very good"

Great presentation by our trainer on the discolsure course. The example were relevant to our day to day job and I've learnt a lot. Very engaging.

"Coroner's Court Witness Skills Training"

I completed the coroner's court witness skills training with Katie Viggers and it was really interesting and informative, Katie was happy to answer all our questions and took time to listen to everyone although the role play at the end was a bit scary. I didn't know what to expect but I have finished the course well informed

"They don't reply to any email once they…"

They don't reply to any email once they have taken your money.

"Record keeping. Sessions was interactive and the…"

Sessions was interactive and the teacher very friendly. Promoted group discussion