"Easy to schedule and great savings."

Easy to schedule and great savings.

"Ease of Use.."

Ease of Use... Loved it!

"Very easy process"

Very easy process. Hospital seemed very familiar with it.

"Great to use at the lab!"

Great to use at the lab!

"That this was so easy for me to make a…"

That this was so easy for me to make a decision to pay over a thousand dollars or pay a one time payment of 175. Dollars the best for anyone

"MDsave Needs a Follow Through"

I recently used MDSave to book and pay for a medical procedure, and while the booking process itself was straightforward and user-friendly, I encountered significant issues with the procedure's follow-through that I want to bring to your attention.

Although I was initially told that my report would be available in the portal within three days, it has now been over a week, and neither I nor my physician have received the results. When I contacted the provider directly, I was informed that they are short-staffed and that, because this was a screening, it was not considered a priority.

This situation has been both frustrating and concerning, as the delay impacts my ability to take timely action on my healthcare. While I understand staffing challenges can occur, it was disappointing to feel that my procedure was deprioritized simply because of its classification. Furthermore, the lack of updates or communication about the delay added to my frustration.

I also reached out to MDSave’s support department to address this issue and am currently waiting for a response. I hope this will be resolved quickly, as timely communication and follow-through are critical to ensuring a positive patient experience.

I value the transparency and convenience MDSave offers, but these issues with the provider and the delay in resolving them highlight a need for improved coordination and oversight. It would be helpful if MDSave could ensure providers adhere to promised timelines and maintain the level of urgency and professionalism patients deserve.

Thank you for taking the time to consider this feedback. I hope it can help improve the experience for future users

"Great price for imaging study"

Great price offering for my procedure and easy to purchase.

"Very easy to get the voucher and the…"

Very easy to get the voucher and the hospital was notified before I arrived.

"A Great Price for Services"

I was looking to get a medical test at a good price since I was paying out of pocket. The price was great, the test was done at my convenience, and the voucher I received for the payment of the service was accepted by the testing facility. This was a positive experience and I will use MDSave again in the future should the need arise.

"great experience"

great experience, staff is friendly and professional