"I have been on the phone for an hour…"

I have been on the phone for an hour being told to hold on. This is totally unexceptionable because this is a business.
I have not been refunded cancelled transactions from December 24.

"The service was absolutely fantastic"

The service was absolutely fantastic

"My go to!"

Money transfer could not be as swift and easy. The recipient receives it minutes.

"Impossible to contact "

Works fine, but impossible to contact when problems.

"Thanks for the service and the rate…"

Thanks for the service and the rate exchange

"Very fast and convenient"

Very fast and convenient

"Name Spelt Wrongly."

On the whole I have had a wonderful relationship with World Remit..
But was just surprised when I wrote the receiver's name wrongly when the money was needed urgently. World Remit Customer service said names could no longer be corrected over the fone or online. As if that wasn't enuf, they said I have to cancel the transaction but it would take them 5-7 days to process my refund. I was left clutching thin air as that was the only money I had left on me..
World Remit must be reminded that some of these recipients are very poor. live in very remote areas and walk long distances to Money collections points..

"Very fast transfer & dependable"

Very fast transfer & dependable

"Positive experiences"

I have had continual positive experiences transferring money between the US and various locations in Europe and Africa. Exchange rates and transfer fees have been better and lower than other competitive services.

"REVISE MY PREVIOUS REVIEW "

I had a 'bad' experience with a money transfer.
I was quite upset at World Remit.
However, with the help of WR representative - it turns out that the recipient was in error - and misinterpreted her statement.
Actually the funds had arrived intact and promptly.
I will be using World Remit again for future transactions. Thanks to 'Jebrie' and her patient and professional assistance - The issue was fully resolved. Compliments and thanks to World Remit.