"Best Answering Service so Far for my business."

I got an email from these people and I figure I give them a try. I used many answering services before and they were more than twice as much as The Best Call Center. The team is very attentive and they answer calls quickly. I highly recommend if you need a reliable answering service.

"I worked with Best Call Center"

I worked with Best Call Center. They are extremely helpful and most importantly reliable. The staff is very friendly and professional. They provide excellent service and rapid response. I would recommend this service to everyone I know. Each phone call was handled with care.

"Pay for what you need, not additional fluff!"

Wow things are getting really expensive with answering services, I feel like they find ways to keep inflating costs which is crazy. Nope, not with The Best Call Center, they keep things as simple as possible, super cost effective, provide the best reports, and what they say you are paying for is what you are actually paying for. Plus they've got such a big team of bilingual agents, it's pretty amazing.

"After having to replace my office staff…"

After having to replace my office staff due to covid and no one wanting to work in the office. The best call center was able to help me replace my receptionist and also my intake specialists. Thank you so much for keeping my doors open during the holidays !!!

"I have used these guys for a while"

I have used these guys for a while. The people that answer the phones are very friendly and easy to communicate with. I was also able to customize the call intake and reporting process. I will be with them as long as I keep working.

"Had a pretty good experience here"

Had a pretty good experience here. I feel as if the staff was on top of there work and they did not leave me waiting. No hold time.

"Best Call Service I've Found!!"

Excellent overall experience with Best Call Center. Professional, efficient and handled each call perfectly! Very high recommendation.

"Game changer for our business"

We have been using the Best Call Center for years and it’s made our 24 hour business manageable without having to add costing payroll and staff. They never miss a call and the agents are polite and professional. Highly recommend.

"So far best answering service I have used for my law firm."

My law firm Michele Ferroni in Pasadena has been using the Best Call Center for 4 months now and by far the are the best out of all the companies I have used in the past 4 years. Here is what I like about the company and some honest negatives.

1) They always pickup my phone lines quickly. My last answering service took 3-5 minutes before they spoke with my clients.

2) They have a detailed dashboard and real time reporting. Also you can have your missed calls texted and emailed to you and your staff. Very awesome feature considering my staff can follow up quickly when I am meeting clients.

3) They speak Spanish.

4) Some of the best pricing available. I suspected I was being over charged from my last answering service company because my bill has been 30% less in terms of minute usage since I switched. No hidden fees like patch fees or hold fees. Straight forward billing only charges for minutes engaged with the answering service.

4) Customer service is amazing the team really goes above and beyond to help your business.

CONS

1) They don't offer complex intake services. Meaning they are more of a secretary and scheduler vs. a sales person on the phone to help close deals. They do offer this but it is a different service.

"Exceptional Service!"

I had an excellent encounter with The Best Call Center. They delivered rapid response times, and their agents displayed exceptional friendliness. The cost of their answering service proved to be highly competitive. I wholeheartedly endorse them for anyone seeking a dependable answering service that won't break the bank.