"Excellent aftercare service "

Can not fault Duncan.
Extremely helpful with trouble shooting the problem with our motormover.
Replaced the handset free of charge. Arrived Extremely quickly.

"Great Customer Support"

Had a problem with my (old) Purpleline Enduro caravan mover.
Contacted Purpleline support and got excellent personal support from Chloe Littleboy.
Chloe went the extra mile offering several options for fixes.
Because of Chloe's excellent support it helped me decide to stay with Purpleline products and upgrade to a new mover.
Highly recommended

"caravan motormover issue"

Had an issue with my caravan motormover and called Purpleline to ask for advice. Spoke to Duncan Evans who went a step further asking for a video of the issue and within a few minutes of receiving it he arranged for an engineer to visit at our storage site on return from our caravan site visit. Brilliant customer service. Mover replaced by local engineer on Saturday morning.

"Problem engaging the motor-mover - successfully fixed!"

Whilst engaging the motor-mover, one of the two drive motors failed to slide forward against its designated caravan wheel. It's quite tricky understanding the mechanism as it is underneath the caravan. Although a mirror helped, I was unsure about how to fix it, or if it was even possible without workshop space.
A call to Quattro resolved my knowledge gap. I was immediately connected through to Duncan on their tech support desk. I was so impressed: not only did he take the time to understand my problem, he also sent me a fully illustrated repair guide. As a result, I managed to fix it using the correct easily obtained part and without jacking-up. It saved me a garage repair bill and all the associated grief!
Thanks Duncan, great support, great service.
Much appreciated.
Tim